Salary : $97,356.00 - $130,992.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Liquor and Cannabis Board
Division: Information Technology Services
Opening Date: 06/03/2026

Description
Your opportunity at a glance
The WSLCB Information Technology Services Division is announcing an exciting opportunity for an IT Application Development - Senior/Specialist Supervisor position located in This position reports to the IT Policy & Planning - Senior Manager in WSLCB's Information Technology Services Division (ITSD).

This is a senior Salesforce application, Azure integration and working supervisor position, that specializes in technical application, integration, data development and administration. This position is responsible for design, development, enhancement, maintenance, and support of an enterprise Salesforce solution that integrates with PaaS, SaaS, and COTS solutions. In this role, you will provide expert level technical services by designing, testing, implementing and maintaining multi- dimensional information systems used to issue licenses to produce, distribute and sell beer, wine, spirits, vapor products, cannabis and tobacco in the State of Washington; collect tax and fees; and tools to support the compliance services including education, audits, investigations, and public records. These systems provide, manage, monitor and assess data required to make informed decisions at enterprise, division and business unit level for large and highly complex development efforts consisting of multiple applications consisting of various coding languages and integrations.

In this role, you will oversee and supervise a new team of 7 employees, that is comprised of data and application developers and administrators within the platform solution team and provide leadership, strategic direction, and mentorship to design, build, and maintain secure Salesforce and Azure solutions. You will establish and enforce functional standards related to application development, system administration, data development and reporting, ensure alignment with project processes established by the agency's Project Management Office (PMO).

If you have an interest in growing a new team and working with highly visible systems that have agency-wide (all divisions), statewide, and multi-agency impact, providing integration of WSCLB custom, Software-as-a-Service (SaaS), and WSLCB Commercial Off the Shelf (COTS) solutions and custom configured and coded solutions on Platform-as-a-Service (PaaS) for internal and cross-enterprise systems, we encourage you to apply to be a part of the WLSCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid
• (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
• Free parking

Duties

Some of the duties you will perform are:

• Provide direct supervision of application development and system administration personnel, establish position objectives and expectations.
• Establish short-term objectives and long-term application development and support services roadmap; engage staff and colleagues in collaborate development of short and long-term objectives; obtain manager review and approval of long-term technical roadmap; ensure alignment with division's approved technology roadmap.
• Effectively mentor, train, coach, counsel, and motivate staff to achieve consistently high performance.
• Ensure that supervised staff have the information, resources, and authority to complete assignments and meet documented expectations.
• Recognize staff accomplishments that meet division goals.
• Consistently analyze staff performance against position requirements, applicable policies as well as section standards and practices imposing corrective or disciplinary action when required.
• Consistently communicate division and agency decisions and priorities to staff, seeking input and feedback whenever possible.
• Actively seek input from staff, colleagues and subject matter experts during the analysis of solutions that affect staff roles and responsibilities.
• Oversees, develop detailed, comprehensive and well-structured application architected designs to assure quality, efficient and secure complex software systems and databases for staff, other agencies, and the public to consume daily, weekly, monthly and yearly work.
• Oversees, establish short-term objectives and long-term application development and support services roadmap for multiple enterprise level applications; engage staff and colleagues to collaborate in development of short and long-term objectives; obtain manager review and approval of long-term technical roadmap; ensure alignment with division's approved technology roadmap.
• Effectively mentor, train, coach, counsel, and motivate junior developers, system administrators and other technical staff to achieve consistently high performance.
• Develop complex, user intuitive, ADA compliance, and secure web user-interfaces which includes secure architecture design, coding, unit tests, function tests, system tests, and implementation.
• Oversee the planning, research and write enterprise application architecture and coding standards.
• Analyze the performance of the development and support activities and documented resolutions. Identify problem areas, and devise and deliver solutions to enhance quality of service to prevent future problems

Qualifications

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Seven (7) years of professional information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

OR

An Associate's degree from an accredited college or university in Computer Science, Data Science, Information Technology, Web Devolvement, or other closely related field AND Five (5) years of professional information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

OR

A Bachelor's degree or above from an accredited college or university in Computer Science, Data Science, Information Technology, Web Devolvement, or other closely related field AND Three (3) years of professional information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

Additionally, you should also have the following experience (experience may be gained concurrently):

• Four (4) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.
• Four (4) years of experience in standard Software Development Life Cycle while implementing enterprise principles, concepts, practices, and current industry standards as they relate to application development.
• Four (4) years of experience in integrating and interfacing PaaS, SaaS, and COTS solutions with different business systems.
• Four (4) years of experience in working in a Microsoft-based environment.
• Two (2) years of experience in leading a Salesforce application team on medium to large scale development efforts.

Preferred/Desired Qualifications:

• Experience in Microsoft Azure adoption, governance, and administration.
• Experience in data governance and principles of data management and the data life cycle.
• Experience in collecting and evaluating information for impact analysis and documenting functional and non-functional requirements for RFIs, RFPs, solution design, and maintenance.
• Experience in Salesforce DX deployment life cycle.
• Experience in Salesforce product suite and it's customizations as a Salesforce developer and administrator.
• Experience working in an environment where IT security best practices, policies, and procedures are required and audited, with having responsibility for enforcing and administering the policies and procedures.

Required Competencies:

The ability to take action to learn and grow

This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others

This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
Competencies:
Accountability: Accept personal responsibility for the quality and timeliness necessary to achieve excellent results. With little oversight; develop innovative solutions to a variety of issues. Make timely decisions although faced with limited data or resources. Accept own role when expectations are not met, and respond quickly to resolve issues with others.

Build and Maintain Relationships: Earn the trust, respect, and confidence of coworkers and customers through consistent honesty and professionalism in all interactions. Build and maintain working relationships characterized by mutual acceptance and cooperation. Contribute to an environment that honors diversity, and uses diverse perspectives to meet the agency's mission and goals.

Effective Communications, General: Convey clear, timely, persuasive messages that positively influence the thoughts and actions of others. Effectively express ideas and information through the written and spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader or audience ("plain talk"). Keeps supervisor and co-workers informed while sharing complete and accurate information with others to include staff and people outside the organization. Practices active listening by concentrating on person or caller; listens without interrupting; and asks questions to clarify and verify information.

Effective Communications, Writing Skills: Composes clear, straightforward, and technically correct documents. Proofreads and edits information to improve clarity, organization, content, and correct