Arizona State University

IT Accessibility Lead

Arizona State University$66K — $99K *
Tempe, AZ 85281In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field.
  • 5-7 years of related experience.
  • Demonstrable knowledge of federal/state accessibility laws (ADA, Section 504/508, WCAG 2.1 AA).
  • Experience with accessible web development (HTML, CSS, ARIA).
  • Familiarity with accessibility testing tools (Deque, aXe, WAVE, Siteimprove).
  • IAAP Certifications (CPACC, WAS, CPWA, ADS) preferred.
  • Strong project management and organizational skills.

Responsibilities

  • Lead ASU’s Digital Accessibility Initiative and ensure compliance.
  • Develop and implement accessibility policies and governance frameworks.
  • Chair accessibility committees and build collaboration networks.
  • Represent ASU in external alliances for accessibility improvement.
  • Supervise staff, consultants, and vendors involved in accessibility efforts.
  • Manage accessibility program budgets and initiatives.
  • Promote and drive a culture of emotional intelligence and compassion.

Benefits

  • Flexible work environment with opportunities for hybrid schedules.
  • Professional development through ASU’s educational programs at reduced tuition.
  • Collaborative culture emphasizing belonging and inclusion.
  • Engagement with industry leaders and technology firms for innovative solutions.
Full Job Description

Job Profile:

IT Support Specialist 3

Job Family:

IT Support Services

Time Type:

Full time

Max Pay – Depends on experience:

$99,400.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Arizona State University seeks a strategic leader to advance institutional digital accessibility. The Digital Accessibility Lead will serve as ASU’scentral authority for digital accessibility governance, compliance, and supportacross academic, administrative, and enterprise systems, while leveraging emerging technologies—including AI-driven accessibility tools—to enhance efficiency and accuracy.

This position coordinates ASU’s accessibility framework, oversees training and consulting programs, reviews technology procurements, and partners with university stakeholders to ensure ASU’s digital ecosystem supports an inclusive experience for all. This includes instructional content, websites, mobile apps, and enterprise platforms.

The Digital Accessibility Lead role is a part of the Operational Design & Web Experience within Enterprise Technology, the university's central technology organization. This role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our.

Salary Range: $66,200.00-$99,400.00 per year; DOE. 

Essential Duties:

Leadership & Strategy

  • Lead ASU’s Digital Accessibility Initiative to achieve institutional and regulatory compliance.

  • Develop and implement accessibility policies, standards, and governance frameworks.

  • Establish and chair accessibility committees, liaison networks, and task forces.

  • Represent ASU in external collaborations with vendors, advocacy groups, and peer institutions.

  • Supervise staff, consultants, and vendors.

  • Manage program budgets, contracts, and reporting to senior leadership.

  • Be an example of empathy, compassion, and emotional intelligence.

  • Lead in a values-driven organization with a strong commitment to inclusion and belonging.

  • Inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.

  • Lead by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.

  • Proactively explore and leverage artificial intelligence (AI) and emerging technologies to advance digital accessibility across ASU’s digital ecosystem. 

  • Leverage AI in routine tasks and contribute ideas for using AI to improve the unit’s efficiency and overall performance.

  • Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.

  • Collaborate across teams and actively participate in ET/ASU events and programs.

Compliance & Risk Management

  • Work with various groups regarding federal/state accessibility laws and standards (ADA, Section 504/508, WCAG 2.1 AA).

  • Monitor compliance with ADA, Section 504/508, and current WCAG standards

  • Conduct accessibility audits (e.g., websites, systems, mobile apps), remediation, and using assistive technologies (e.g., screen readers, captioning, alt media).

  • Partner with General Counsel on risk assessments, reporting, and legal compliance.

  • Review and approve technology procurements to ensure accessibility clauses in contracts.

Training, Outreach & Support

  • Coordinate the design and manage training programs for faculty, staff, and content creators.

  • Provide consultation and office hours to assist units with accessibility remediation.

  • Maintain user-friendly resources, guides, and role-based materials (e.g., FRAME, Equidox, Siteimprove).

  • Promote awareness through communications, presentations, and recognition programs.

Consulting & Stakeholder Engagement

  • Offer centralized consulting on accessible design for courses, web, and enterprise platforms.

  • Collaborate with across diverse and decentralized stakeholders (academic and administrative) units to integrate accessibility into workflows.

  • Coordinate accessibility liaisons and facilitate unit-level accountability.

  • Knowledge of ASU systems, policies, and technology infrastructure

Monitoring & Reporting

  • Lead enterprise-wide reporting and dashboards on accessibility progress and compliance.

  • Use tools like Siteimprove, YuJa, UDOIT, and Equidox to track remediation and inform decisions.

  • Collect feedback from users to guide continuous improvement.

  • Foster a positive, inclusive culture aligned with ASU and ET values.

  • Manage and resolve accessibility issues that are reported

Desired Qualifications:

  • Strong project management, organizational, and communicationskills.

  • Experience implementing, coordinating, and developing institutional frameworks.

  • Familiarity with accessible web development(HTML, CSS, ARIA), CMS (Drupal, WordPress), and LMS(Canvas).
    Experience using accessibility testing tools(Deque, aXe, WAVE, Siteimprove).

  • IAAP, CPACC, WAS, CPWA, or ADS preferred.

  • Demonstrated ability to model empathy, compassion, and emotional intelligence.

  • Experience in a values-driven organization with a strong commitment to inclusion and belonging.

  • Ability to cultivate a psychologically safe environment where all team members can thrive.

  • Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.

  • Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs

Working Environment:

  • Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, or moving between office spaces.

  • This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.

  • Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.

  • Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

  • Use an ASU or personal vehicle to travel to different campuses, including Downtown Phoenix, North Scottsdale, Tempe, Polytechnic, and West Valley

  • Regular on-site attendance in Tempe, AZ is required for this role. Candidates must be able to reliably commute to the office.

Primary Location: Tempe Campus

    Driving Requirement:

    Driving is not required for this position.

    Location:

    Campus: Tempe

    Funding:

    No Federal Funding

    Instructions to Apply:

    Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Jobs Hub.

    Please use the link below to log in using single sign-on.

    https://www.myworkday.com/asu/d/inst/1$9925/9925$23504.htmld

    To be considered, your application must include all of the following attachments:

    • Cover letter

    • Resume or CV

    Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

    Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

    Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact before the posting close date.

    Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

    Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

    Driving Requirement:

    Driving is not required for this position.

    Location:

    Campus: Tempe

    Funding:

    No Federal Funding

    About Arizona State University

    Arizona State University (ASU) is a public research university with its main campus in Tempe, Arizona. It is one of the largest public universities in the United States by enrollment. ASU offers degree programs in more than 800 areas of study, including over 250 undergraduate majors and more than 120 graduate programs. ASU is classified among "R1: Doctoral Universities ? Very high research activity". ASU's athletic teams are called the Sun Devils and compete in the Pac-12 Conference. ASU has multiple campuses throughout the Phoenix metropolitan area, with four regional campuses and several extension centers.
    Learn more about Arizona State University
    Size
    15,000 employees
    Industry

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