TeleTech

ISSO Cybersecurity Engineer, Senior

TeleTech$99K — $225K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with DoD RMF or cybersecurity
  • Proficient in eMASS for security controls and artifact management
  • Experience with Windows, Linux, AWS Cloud, and containerization
  • Knowledge of NIST SP 800-37, NIST SP 800-53 Rev. 5, and DoD authorization practices
  • Ability to analyze STIG, SCAP, and vulnerability findings
  • TS/SCI security clearance
  • Bachelor’s degree in a technical field and Security+ Certification

Responsibilities

  • Manage RMF lifecycle activities and authorization maintenance
  • Maintain various security documentation and plans (e.g., SSP, ConMon Plan)
  • Perform eMASS administration and ensure quality assurance
  • Coordinate monthly updates for POA&M and track evidence
  • Analyze NIST SP 800-53 controls for system-specific implementation
  • Develop Security Impact Assessments for system changes
  • Coordinate with stakeholders for continuous monitoring and reviews

Benefits

  • Health, life, and disability insurance
  • Retirement benefits and paid leave
  • Professional development and tuition assistance
  • Work-life programs and dependent care support
  • Recognition awards for exceptional performance
Full Job Description
ISSO Cybersecurity Engineer, Senior
The Opportunity:

This is your opportunity to own and sustain RMF governance activities for DoD information systems, ensuring authorization artifacts, eMASS records, control implementation evidence, and remediation activities accurately reflect the system's cybersecurity posture. System and device hardening, security patching and ability to analyze STIG, SCAP, and ACAS findings, POA&Ms, architecture, inherited controls, compensating controls, and technical evidence.

What You'll Work On:
  • Manage RMF lifecycle activities and authorization-package maintenance.
  • Maintain SSP, ConMon Plan, IRP, CMP, control narratives, diagrams, inventories, and supporting evidence.
  • Perform eMASS package administration and quality assurance.
  • Coordinate monthly POA&M updates, evidence validation, milestone tracking, and closure.
  • Analyze NIST SP 800-53 Rev. 5 controls and translate requirements into system-specific implementation statements.
  • Develop Security Impact Assessments for proposed system and configuration changes.
  • Develop or coordinate ISAs, MOAs, and MOUs as required for system interconnections.
  • Support T-Req and data-connection reviews and coordinate with ISSM, engineers, and system owners and review T-Req or connection tickets for completeness.
  • Prepare packages and stakeholders for continuous monitoring and authorization reviews.
  • Analyze source and destination, ports, protocols, services, data sensitivity, encryption, authentication, boundary protection, and mission need.
  • Identify required security artifacts, approvals, firewall, network actions, and interconnection documentation.
  • Coordinate with ISSM, network and security engineer, system owners, and requestors.
  • Maintain status, metrics, aging reports, and escalation paths.
  • Identify high-risk or nonstandard connection requests for deeper assessment.


You Have:
  • 5+ years of experience with DoD RMF or cybersecurity
  • Experience using eMASS to address security controls, create POA&Ms, and upload artifacts such as STIG checklists or ACAS scans
  • Experience with the administration of Windows, Linux, AWS Cloud and containerization systems, and software configuration
  • Knowledge of NIST SP 800-37, NIST SP 800-53 Rev. 5, DoDI 8510.01, POA&M management, and DoD authorization practices
  • Ability to validate STIG and vulnerability findings, false positives, risk acceptances, mitigations, remediation evidence, and closure packages using ACAS and Nessus scans, STIGs, SCAP, SCC, vulnerability results, configuration reviews, system queries, and manual procedures
  • Ability to analyze system boundaries, data flows, external interfaces, interconnections, inherited controls, and common-control dependencies
  • TS/SCI clearance
  • Bachelor's degree in a technical field such as Engineering or Cyber
  • Security+ Certification


Nice If You Have:
  • Experience with technical writing and evidence-validation skills
  • Experience with ticket and workflow platforms and disciplined documentation
  • Knowledge of TCP, IP, ports, protocols, firewalls, segmentation, PKI, encryption, identity and access management, and DoD network security concepts
  • Knowledge of technical control implementation
  • Ability to read and design network and system architecture diagrams
  • Ability to evaluate ICAM controls, including MFA, PKI, CAC authentication, privileged access, account management, separation of duties, and least privilege
  • Ability to distinguish routine connectivity from connections that alter authorization boundary or risk posture
  • DoD 8570 or 8140-aligned Certification such as CISSP or CASP+ Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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