Job Type
Full-time
Description
Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time
Instructional Course Design & Maintenance Support Team supporting the
U.S. Naval Community College (USNCC).
*This position is contingent on the award of a federal contractKey Responsibilities:- Design, develop, and maintain fully online asynchronous, competency-based, credit-bearing, and non-credit-bearing courses within the USNCC Learning Management System (LMS).
- Collaborate with USNCC faculty and Subject Matter Experts (SMEs) to develop curriculum aligned with learning outcomes and best practices in instructional design.
- Create course design maps, storyboards, assessment strategies, instructional content, multimedia assets, instructor guides, and learner resources.
- Design, develop, and maintain online student orientation, faculty training, and community hub sites.
- Build and migrate content into LMS platforms while ensuring SCORM/xAPI compliance and usability standards.
- Develop accessibility-compliant instructional materials meeting WCAG 2.1 AA standards and Universal Design for Learning (UDL) principles.
- Conduct quality assurance reviews, testing, and reporting prior to course launches.
- Maintain course content, update links and resources, revise modules, and ensure continued compliance with USNCC and Department of Defense standards.
- Provide project management support including status reporting, stakeholder meetings, planning, scheduling, and documentation.
- Deliver technical support to faculty and students, including LMS navigation, account access, multimedia troubleshooting, accessibility support, and communication tool assistance.
- Support a 24/7 learning environment with timely responses to faculty and student support requests.
- Generate weekly and monthly reports related to course development, maintenance, and help desk operations.
Requirements
Minimum Qualifications:- Minimum seven (7) years of demonstrated experience developing online asynchronous and competency-based education (CBE) courses for accredited colleges, universities, or military-affiliated educational institutions.
- Minimum seven (7) years of experience applying adult learning (andragogical) best practices in instructional design for working adult learners.
- Minimum seven (7) years of experience developing faculty development and online pedagogy training programs.
- Minimum seven (7) years of experience designing student success and online learning readiness courses.
- Minimum seven (7) years of experience operating, building, and maintaining Learning Management Systems (LMS) within higher education or government training environments.
- Ability to obtain and maintain required government background investigations and credentialing requirements.
- U.S. citizenship or lawful permanent resident status meeting federal requirements.
Preferred Qualifications: - Experience supporting Department of Defense (DoD), Navy, or military educational programs.
- Advanced experience with Canvas, Blackboard, Moodle, or comparable LMS platforms.
- Experience developing multimedia learning content, simulations, scenario-based training, and interactive educational technologies.
- Knowledge of WCAG accessibility standards, UDL principles, SCORM, and xAPI requirements.
- Experience managing remote instructional design teams and complex educational development projects.
- Current Secret or Top Secret security clearance.
Benefits (Federal)- 15 Days of Paid Time Off
- 11 Paid Holidays
- 401(k) Retirement Plan with Company Match
- Medical, Dental, and Vision Insurance
- Employee Referral Program
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Wellness Program
- Multiple Voluntary Benefit Options
