M&T Bank Corporation

IS Business Technology Program Manager

M&T Bank Corporation • $141K — $236K *
Wilmington, DE 19805Hybrid
Enterprise Technology
8 - 10 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 10+ years of project management experience or 14 years of combined education/work experience and 10+ years of project management experience.
  • Proficiency in MS Suite (Advanced Excel, MS Project, Teams) and MS Power Platform (Power Apps Suite).
  • Strong knowledge of project management methodologies, particularly in Agile frameworks.
  • Strong verbal and written communication skills for effective negotiation and stakeholder engagement.
  • Excellent problem-solving abilities with strong interpersonal skills.

Responsibilities

  • Assist in managing technology-driven programs and initiatives across Institutional Services functions.
  • Support program management activities ensuring alignment with technology strategy and business objectives.
  • Coordinate program deliverables by adhering to deadlines, budgets, and quality standards.
  • Conduct demand planning based on resource intake and discovery.
  • Track and report on program performance metrics to ensure strategic alignment.
  • Maintain dashboards and analytics tools for capacity planning and financial forecasting.
  • Engage with key stakeholders and act as a liaison between product and technology teams.

Benefits

  • Access to career development resources and training programs.
  • Participation in various governance forums and project management initiatives.
  • Opportunity to work in a rapidly growing digital transformation environment.
  • Involvement in cross-functional collaborations that enhance professional growth.
Full Job Description
Job Summary: The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic digital transformation program. The goals of the program are to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve.

Overview: In alignment with our business strategy, we are seeking a Business Technology Program Manager to be responsible for supporting business technology programs within the Project Management Office (PMO) of the Institutional Services (IS) business line by assisting in planning, execution, and reporting on key initiatives. This role collaborates with cross-functional teams to ensure alignment with business and technology strategies while driving operational efficiencies across finance, governance, and communications.

Primary Responsibilities:

Vision & Strategy

Program Coordination & Execution:
  • Assist in managing technology-driven programs and initiatives across Institutional Services functions and products.
  • Support portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives.
  • Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met.
  • Demand planning based on intake/discovery (for technical and product resources)
  • Interface with UX on all major programs and ensure sustainable collaboration with scrum masters.


Reporting & Analytics:
  • Track and report on program performance metrics, OKRs, and KPIs to ensure strategic alignment.
  • Maintain dashboards and analytics tools to provide insights on capacity planning, vendor performance, and financial forecasting.


Communications & Stakeholder Engagement
  • Provide and maintain consistent engagement with key stakeholders
  • Acts as the liaison between the Product and Tech team
  • Aligned to ICS Product Owners and their teams
  • Works closely with the technology RTE
  • Chairs/Facilities a variety of ICS governance forums:
    • ICS S3
    • ICS Capacity and Demand Review


Risk & Compliance

  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.


Required Skills, Attributes, and Qualifications:

  • Bachelor's degree and a minimum of 10 years' proven project management experience,
  • OR in lieu of a degree,
  • A combined minimum of 14 years' higher education and/or work experience, including a minimum of 10 years' proven project management experience.
  • Proficiency in MS Suite (Advanced Excel, MS project, Teams).
  • MS Power Platform (Power Apps Suite)


Preferred Qualifications:

  • Strong knowledge of project management methodology/disciplines.
  • Experienced in leading business driven initiatives with Agile delivery frameworks
  • Strong verbal and written communication skills, particularly an ability to negotiate, influence and gain consensus.
  • Regularly communicates verbally and in writing with executive management on status of initiatives, in a professional and understandable manner.
  • Excellent problem-solving skills.
  • Ability to work individually as well as a member of a team.
  • Self-motivated, results-driven and well-organized individual.
  • Ability to handle multiple tasks and work under time constraints in support of various assignments.
  • Ability to function professionally at many different levels (clients, management and peers).
  • Strong interpersonal skills are necessary for business partner relationships within and outside the organization.
  • The ability to build mutual trust and encourage respect; open to diverse points of view.


Education and Experience Preferred:
  • Strong knowledge of Agile Methodology
  • Project Management Professional (PMP) certification.
  • Program Management Professional (PgMP) certification.
  • Master's degree.


Managerial/Supervisory Responsibilities:
  • Responsible for oversight of 2 to 3 large initiatives at any given time
  • Indirect management of a team of approximately 20 to 30 business and technology staff.


#LI-JB3

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $141,800.00 - $236,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Wilmington, Delaware, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ
MTB
* Ladders Estimates

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