State of Illinois

Investigations Supervisor

State of Illinois$102K — $151K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or public administration preferred.
  • 3 years of responsible administrative experience in a public or business organization.
  • 2 years as a Human Rights Investigator III or 4 years as Investigator II within the Illinois Department of Human Rights.
  • 2 years of supervisory experience in a business or government setting.
  • 2 years of experience conducting investigations related to civil rights and employment discrimination.

Responsibilities

  • Manage statewide discrimination investigations unit under administrative direction.
  • Supervise a small to moderate staff of skilled professionals in discrimination cases.
  • Train new investigators and provide ongoing training to seasoned staff.
  • Review case files to ensure legal and procedural compliance.
  • Monitor caseload management and provide technical support to staff.
  • Collaborate with staff attorneys on evidence findings and case strategies.
  • Participate in hiring and promoting staff through interviews and selection input.

Benefits

  • Comprehensive pension program for retirement security.
  • Group insurance benefits including health, life, dental, and vision.
  • 12 sick days annually, carrying over each year.
  • 13 to 14 paid holidays annually, depending on the year.
  • Flexible work schedules available for eligible positions.
  • 12 weeks of paid parental leave for new parents.
Full Job Description
Job Requisition ID: 58182 Opening Date: 09/10/2026Closing Date: 09/24/2026Agency: Department of Human RightsClass Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: NoneSalary: Anticipated Starting Salary: $8,571 a month: Full Range: $8,571-$12,651 a monthJob Type: SalariedCategory: Full Time County: SangamonNumber of Vacancies: 1Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCMEMerit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview

Under administrative direction, manages a statewide discrimination investigations unit, supervises as mall to moderate staff of highly skilled professional personnel engaged in the investigation of charges of employment and other types of discrimination according to established policies; plans, assigns and reviews the activities of investigators; trains and advises staff in investigative methods and procedural guidelines; reviews and approves work products; evaluates work performance; provides motivation to staff as necessary.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    1. Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

  • Serves as a working supervisor.
  • Analyzes file contents to determine if legal procedural requirements are being met.
  • Monitors caseload management of unit and provides necessary technical direction and guidance to ensure successful completion of caseload management objectives.
  • Trains new investigative staff assigned to the unit and provides veteran investigators in the unit with ongoing training in investigative and interviewing techniques as set out in the various policy and training manuals of the Charge Processing Division.
  • Meets regularly with staff attorneys to discuss substantial evidence findings of investigators to determine if investigations need more work, more detailed analysis, or that there is lack of substantial evidence, and to discuss interpretations of new and revised laws, rules and regulations that affect Charge Processing Investigations.
  • Participates in the hiring and promotion of staff by interviewing applicants and offering input into the selection process.
  • Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.


Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization.


Specialized Skills

  • Requires at least two (2) years of experience working as a Human Rights Investigator III or four (4) years of experience working as a Human Rights Investigator II with the Illinois Department of Human Rights.
  • Requires at least two (2) years of supervisory experience in a business or government organization.
  • Requires at least two (2) years of experience conducting investigations in the fields of civil rightsand employment discrimination.


Preferred Qualifications

  • Prefers at least two (2) years of experience working as a Human Rights Investigator III or four (4) years' experience working as a Human Rights Investigator II with the Illinois Department of Human Rights or in a similar title and/or agency.
  • Prefers at least two (2) years of supervisory experience in a business or government organization.
  • Prefers at least two (2) years of experience conducting investigations in the fields of civil rights and employment discrimination.
  • Prefers at least two (2) years of experience managing office practices, procedures, and programs.
  • Prefers at least two (2) years of experience with Microsoft office suite, Adobe, electronic case management programs or similar software systems.


Conditions of Employment

  • Requires the ability to pass a background check and self-disclosure of criminal history.
  • Requires the ability to travel occasionally with the possibility of overnight stays.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday-Friday, 8:30 am to 5:00 pm
Headquarter Location: 524 S 2nd St, Springfield, Illinois, 62701
Work County: Sangamon
Agency Contact: Akia Harper
Email: [email protected]
Phone #: 312-814-6275
Posting Group: Legal, Audit & Compliance

This position DOES contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

About State of Illinois

The name "Illinois" comes from a Native American word meaning "tribe of superior men." Louis Joliet and Father Marquette were the first Europeans to arrive in Illinois in 1673. Illinois became a state on December 3, 1818 and was the 21st state to enter the Union. The state motto is "State Sovereignty, National Union." Illinois is the fifth most populous state in the country with almost 12.9 million people. Abraham Lincoln and three other U.S. Presidents have called Illinois home, including Ulysses S. Grant, Ronald Reagan and Barack Obama. The General Assembly adopted the state slogan, "Land of Lincoln" in 1955. Springfield is the state capital and home to more Abraham Lincoln sites than any other place in the United States, including the Lincoln Home National Historic Site, Abraham Lincoln Presidential Library and Museum, Old State Capitol, Lincoln Tomb State Historic Site, and Lincoln-Herndon Law Office.

State of Illinois Careers

Join the dedicated team at the State of Illinois and discover a wealth of job opportunities where professional growth and innovation are at the forefront of its mission. The State of Illinois is renowned for its commitment to excellence and diversity, offering careers that cater to a variety of skills and interests.

Work You’ll Do

At the State of Illinois, every position contributes to the betterment of its community and the nation. Whether it's through leadership roles or entry-level positions, the impact of your work will be felt across various sectors. The State provides a platform where skills are honed, and professional aspirations are nurtured.

Explore Diverse Job Opportunities

The State of Illinois offers a range of employment options from administrative roles to environmental conservation, healthcare, and more. Each career path is equipped with comprehensive benefits and opportunities for career advancement.

Internship Programs

Kickstart your career with the State of Illinois through its dynamic internship programs. These opportunities are designed for those who are looking to develop their professional skills in a real-world setting, providing a stepping stone to full-time employment.

Innovative Work Environment

Innovation is key in the operations at the State of Illinois. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the State towards efficiency and effectiveness in service delivery.

Professional Growth and Development

The State of Illinois is committed to the professional development of its team. With access to diverse training programs, including leadership development and diversity training, employees are well-equipped to ascend in their careers.

Benefits and Culture

The employment experience at the State of Illinois is enhanced by its inclusive culture and comprehensive benefits package. The State values the well-being and satisfaction of its team, ensuring a supportive and positive work environment.

Networking and Career Advancement

Networking within the State of Illinois can significantly enhance career trajectories. Employees have numerous opportunities to connect with leaders and peers through various events and professional groups, fostering a community of collaboration and support.

Join the Team

The State of Illinois is continuously hiring new talent. Explore open positions that match your skills and interests. The hiring process at the State of Illinois is transparent and thorough, ensuring that the best candidates are selected for the right positions. Prepare your resume, ace the interview, and join a team that values hard work and dedication.

Stay Connected

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Explore State of Illinois Jobs

Search for available positions that can propel your career forward. The State of Illinois looks for passionate, curious, creative, and solution-driven team players. Join a workforce that is dedicated to innovation and excellence in public service.

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