Mass General Brigham

International Payer Relations Lead

Mass General Brigham • $99K — $144K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business or related field required
  • Master's Degree in Business preferred
  • 5+ years of experience in global payer markets or related fields
  • Strong understanding of international payer dynamics and patient access models
  • Demonstrated ability to connect strategy, analytics, and market intelligence

Responsibilities

  • Lead business development strategy for global payers
  • Identify and evaluate high-potential payer partnerships
  • Translate payer insights into commercial opportunities
  • Build and maintain an opportunity pipeline using market analytics
  • Partner with payer contracting team to develop strategic plans
  • Conduct regular engagement with payer organizations to strengthen relationships
  • Represent payer needs and risks in internal strategy discussions

Benefits

  • Remote work flexibility with a Monday - Friday schedule
  • Comprehensive benefits package including career advancement opportunities
  • Employee recognition programs to celebrate contributions
  • Support for professional growth through various initiatives
Full Job Description
Job Summary
This role serves as the primary owner of payer account relationships and is a central driver of business development for Mass General Brigham International (MGBI). The position emphasizes proactive identification, cultivation, and advancement of high-value global payer partnerships that fuel revenue growth and expand international patient access. The role integrates strategic relationship management, market intelligence, and cross-functional collaboration to develop a robust pipeline of payer opportunities aligned with MGB's long-term growth priorities. The role also works closely with the international patient services financial team and maintains accountability to the Chief Contracting Officer.

Ability to travel on behalf of MGBI to engage with international payers in a variety of countries, in alignment with Business Development strategic plans and the core business. Major partner with in-country BD leads to support payer relations.

Essential Functions

-Leads the development and execution of a comprehensive business development strategy targeting established and emerging global payers.

-Proactively identify, evaluate, and pursue high-potential payer partnerships that support MGBI's strategic growth and market expansion goals.

-Translate global payer insights into actionable commercial opportunities and partnership models.

-Build and maintain a robust opportunity pipeline using market analytics, payer intelligence, and competitive assessments.

-Partner with payer contracting team to develop plans for developing long term strategic partnerships with TPAs and payers. Seek to build C-Suite relationships with international commercial payers, and/or create appropriate connections to the MGB executive team.

-Conduct regular engagement with payer organizations and TPAs to strengthen relationships and promote MGB's capabilities, services, and value proposition. Oversee marketing plan and strategy with a cross-functional team, including clinical leadership, contracting, and marketing, to identify and promote the top opportunities for growth by payer.

-Maintain up-to-date intelligence on payer strategies, reimbursement models, and evolving market dynamics.

-Represent payer needs, opportunities, and risks in internal strategy discussions and cross-functional forums.

-Collaborate with analytics, operations, contracting, and strategy teams to align business development priorities with organizational policy and strategic objectives.

-Responsible for Payer Account Management reporting to be distributed to the C-Suite, Presidents, VPs, and director-level leaders.

-Owner of account management meeting series, guiding long-term growth of relationships while managing internal and external stakeholders, in alignment with strategic objectives and timelines.

Qualifications

Education
  • Bachelor's Degree in Business or related field of study required
  • Master's Degree in Business preferred

Experience
  • 5+ years of experience required in global payer markets, healthcare consulting, business development, or strategic partnerships
  • 5+ years of experience and strong understanding required in international payer dynamics and patient access models
  • 5+ years of demonstrated experience required connecting strategy, analytics, and market intelligence


Knowledge, Skills and Abilities
  • Exceptional communication and stakeholder-engagement skills.
  • Expertise in identifying, qualifying, and advancing high-value commercial opportunities across global markets.
  • Strong business acumen with the ability to evaluate partnership models, opportunity sizing, and risk profiles.
  • Skilled in navigating complex stakeholder environments and aligning payer and organizational goals.
  • Proven ability to cultivate and manage long-term international payer relationships that drive business value.
  • Ability to interpret payer policy trends and integrate insights into strategic recommendations.
  • Deep understanding of global payer markets, reimbursement models, international patient access pathways, and referral patterns.
  • Strong project management skills with an ability to drive execution, alignment, and communication across teams.
  • Demonstrated success leading cross-functional initiatives involving analytics, operations, contracting, and strategy.
  • Exceptional communication skills tailored for senior leadership, external partners, and cross-functional teams.
  • Ability to synthesize complex market and payer information to influence decisions and guide strategic direction.
  • Ability to ensure payer partnerships and business development activities align with organizational guardrails and long-term strategy.
  • Strong ability to align analytics to department strategy.
  • Strong capability to interpret data, connect market insights with strategic drivers, and make evidence-based recommendations.


Working Model:
  • Remote, Monday - Friday, eastern standard business hours
  • Requires a quiet, secure, HIPAA-compliant working area


Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$99,465.60 - $144,643.20/Annual

Grade
8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

Internship and Employment Opportunities

For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

Networking and Career Advancement

Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

Prepare for Your Interview

When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

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