Internal Systems Business Analyst and Product Owner

Clark Associates, Inc.

$80K — $95K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of product management or software development experience preferred
  • Familiarity with PowerBI is beneficial
  • Strong communication skills, both written and verbal
  • Effective problem-solver with a willingness to innovate
  • Demonstrated ability to work independently
  • Exceptional organizational and analytical skills
  • Capability to manage multiple tasks in a fast-paced environment

Responsibilities

  • Collaborate with business users and development teams to identify and prioritize enhancements
  • Create and manage the backlog for the internal software system
  • Participate in agile practices including sprint planning and daily stand-ups
  • Lead requirement-gathering sessions with stakeholders
  • Develop alternative workflow solutions to improve efficiency
  • Manage change requests for development teams effectively
  • Serve as the primary contact for user issues or software requests

Benefits

  • No degree required, values skills and experience above formal education
  • Opportunity to shape key business processes for 80% of the company
  • Engagement with multiple departments enhances collaboration skills
  • Flexible integration with various teams and workflows
  • Experience with agile methodologies in real-world applications
Full Job Description
Job Summary

The primary responsibility in this role is the enhancement of an internal application used by approximately 80% of the company's employees that manages purchasing, billing, accounts payable, warehouse operations, and other core business processes. You'll partner with our dedicated development team and stakeholders across multiple departments to identify opportunities for improvement, prioritize enhancements, and help shape the future of a system that is critical to our day-to-day operations.
Job Location

2207 Old Philadelphia Pike, Lancaster, PA 17602

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

  • Collaborate with business users and development teams
  • Create and manage the backlog of work tickets for our primary internal software system
  • Participate in agile activities - including sprint planning, daily stand-ups, and retrospectives
  • Lead requirement-gathering sessions and stakeholder meetings
  • Develop and facilitate alternative workflow solutions
  • Manage change requests for internal development teams
  • Serve as the primary point of contact for user issues or requests with the software
  • Work with the development team to ensure quality and adherence to acceptance criteria
  • Other supplemental projects assigned by management
Physical Requirements
  • Work is performed while sitting/standing and interfacing with a personal computer.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires occasional bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

  • Experience in product management or software development preferred
  • Experience with PowerBI is a plus but not expected

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

  • Effective Communicator - both written and verbal
  • Problem-solver who is willing to think outside the box and question the status quo
  • Ability to work independently
  • Strong organizational and analytical skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Flexibility in working with many different types of teams

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