Internal Systems Business Analyst and Product Owner

Clark Associates, Inc.

$80K — $95K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management or software development preferred
  • Familiarity with PowerBI is advantageous but not essential
  • Exceptional written and verbal communication skills
  • Strong problem-solving mindset with an innovative approach
  • Proven ability to work independently and manage multiple tasks
  • Excellent organizational and analytical skills
  • Flexibility to collaborate with diverse teams

Responsibilities

  • Collaborate with business users and development teams to identify system improvements
  • Create and manage a backlog for the primary internal software system
  • Engage in agile practices including sprint planning and retrospectives
  • Lead requirement-gathering sessions with stakeholders
  • Develop and present alternative workflow solutions
  • Handle change requests for development teams
  • Act as the primary contact for user issues or software requests
  • Ensure quality and adherence to acceptance criteria with the development team

Benefits

  • Opportunity to influence the future of a critical internal application used by the majority of employees
  • Work within an agile environment promoting collaboration
  • Flexible work environment fostering independent responsibility
  • Access to professional development opportunities through supplemental projects
  • Engagement with cross-departmental teams enhancing broad organizational understanding
Full Job Description
Job Summary

The primary responsibility in this role is the enhancement of an internal application used by approximately 80% of the company's employees that manages purchasing, billing, accounts payable, warehouse operations, and other core business processes. You'll partner with our dedicated development team and stakeholders across multiple departments to identify opportunities for improvement, prioritize enhancements, and help shape the future of a system that is critical to our day-to-day operations.
Job Location

2207 Old Philadelphia Pike, Lancaster, PA 17602

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

  • Collaborate with business users and development teams
  • Create and manage the backlog of work tickets for our primary internal software system
  • Participate in agile activities - including sprint planning, daily stand-ups, and retrospectives
  • Lead requirement-gathering sessions and stakeholder meetings
  • Develop and facilitate alternative workflow solutions
  • Manage change requests for internal development teams
  • Serve as the primary point of contact for user issues or requests with the software
  • Work with the development team to ensure quality and adherence to acceptance criteria
  • Other supplemental projects assigned by management
Physical Requirements
  • Work is performed while sitting/standing and interfacing with a personal computer.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires occasional bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

  • Experience in product management or software development preferred
  • Experience with PowerBI is a plus but not expected

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

  • Effective Communicator - both written and verbal
  • Problem-solver who is willing to think outside the box and question the status quo
  • Ability to work independently
  • Strong organizational and analytical skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Flexibility in working with many different types of teams

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