Job Description

Your Role

The Internal Controls Advisory Services (ICAS) team supports Blue Shield of California in strengthening enterprise-wide internal controls, risk management, and governance practices across business and technology functions. The Senior will report to the Senior Manager. In this role, you will help turn risk and controls concepts into practical, business-friendly solutions. You will partner on meaningful internal controls projects, assess how controls are designed and operating, develop practical recommendations, and translate complex risks into clear insights that help stakeholders make informed decisions and build stronger, more sustainable control practices. This role is ideal for someone who brings strong judgment, curiosity, critical thinking, and relationship-building skills to improve how controls are designed, executed, and sustained across the organization.

Responsibilities

Your Work

In this role, you will:

• Lead recurring internal controls projects with business, technology, and risk partners
• Support control assessments from risk identification through testing, documentation, and reporting
• Assess how AI, automation, analytics, and system changes impact risks, controls, and monitoring activities
• Bring curiosity and data-informed thinking to identify ways to strengthen controls and reduce manual effort
• Support enterprise initiatives, including system implementations, transformation efforts, and AI-enabled processes, from a controls perspective
• Translate control issues, technology dependencies, and AI-related risks into clear, business-relevant language
• Build effective relationships with business partners and provide practical guidance on expectations, ownership, and remediation
• Monitor control health, track deficiencies, and support timely remediation by clarifying issues, actions, owners, and timelines
• Prepare concise documentation, including narratives, risk and control matrices, testing results, issue summaries, and remediation support
• Contribute to a collaborative advisory team focused on continuous learning, practical problem solving, and risk-based decision-making

Qualifications

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires a minimum of 5 years of experience in internal audit, internal controls, risk advisory, or related field
• Requires understanding of internal control frameworks and risk assessment methodologies
• Demonstrated ability to work independently and drive outcomes
• Prefer: CPA, CIA, CISA or equivalent certifications and healthcare experience

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

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