Fannie Mae

Internal Communications Lead Associate

Fannie Mae$109K — $142K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 4 years of experience in Internal Communications within a corporate environment.
  • Proven track record of developing and implementing strategic communications plans.
  • Exceptional writing, editing, and storytelling skills for internal channels.
  • Strong relationship and project management skills, with the ability to negotiate and resolve conflicts.
  • Experience in managing organizational change and addressing employee feedback.
  • Ability to analyze data to refine communication strategies and adapt to evolving needs.
  • Knowledge of AP style and proficiency in Microsoft Office Suite applications.

Responsibilities

  • Develop and implement internal communication strategies aligned with business objectives.
  • Advise executives on effective communication methods to enhance messaging clarity.
  • Manage communications to support change initiatives within the organization.
  • Collaborate with various teams to enhance communication reach and effectiveness.
  • Apply storytelling techniques and data insights to strengthen communication approaches.

Benefits

  • Access to a comprehensive range of health and life benefits.
  • Opportunities for professional development and career advancement.
  • Flexible work arrangements determined by management.
  • Participation in a Fannie Mae incentive program.
Full Job Description

Job Description

As a valued colleague on our Internal Communications team, you will provide expert advice and guidance on developing and delivering internal communication strategies. This role requires an experienced communicator to work closely with executives and their staff to tell the Fannie Mae story, support change management and engagement, and help employees see the impact of their work. You will bring active listening and endless curiosity and stand confidently behind your communications recommendations based on data insights and experience. While not a formal leader, you will take the lead on communications, work independently with stakeholders, and mentor colleagues with less experience. To excel in this dynamic and impactful role, you must possess a passion for clear and creative writing, demonstrate a collaborative and proactive spirit, and embody integrity and accountability.

THE IMPACT YOU WILL MAKE

The Internal Communications Lead Associate will play a critical role shaping the communications strategy of a variety of executives and their programs. Responsibilities include:

  • Strategic Communication Leadership: Develop, deliver, and advise business division partners on internal strategic communications for the enterprise or for select business division audiences. This individual will align communications with the company’s mission and business objectives and ensure that all stakeholders are informed and engaged.

  • Executive Communications Counsel: Serve as a trusted communications advisor to the highest-level executives, providing strategic counsel and ensuring that their messages are clear, compelling, and consistent.

  • Change Management: Play a key role in planning and managing organizational change, using communication to mitigate resistance and foster a positive, forward-looking culture.

  • Cross-functional Collaboration: Foster integrated communications by partnering with public relations, executive communications, marketing, and social media teams to maximize content reach and effectiveness.

  • Creative Storytelling: Use communications best practices, implementing storytelling and data-driven insights to inform and improve communications strategies in support of business outcomes.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • Minimum of 4 years working in Internal Communications in a corporate environment required; for-profit, private sector, commercial industry experience is strongly preferred.

  • Experience developing complex, strategic communications plans and successfully implementing them end-to-end across a business division or enterprise.

  • Exceptional writing, editing, presenting and storytelling abilities to develop creative content for various internal channels and tailor communications to an author27s voice and targeted audiences.

  • Excellent relationship management and project management skills, with the ability to effectively influence and negotiate, facilitate meetings, and resolve conflicts including with colleagues who may be more senior to you.

  • Experience helping an organization to plan and manage change, meet strategic objectives, and address employee sentiment and feedback.

  • Demonstrated strategic thinker who takes initiative and has solid decision-making skills.

  • Proven ability to lead as an individual contributor to drive belonging, constructive challenge, continuous improvement, and alignment throughout the Public Relations and Operations team and across partnerships.

  • Ability to track, measure, and analyze data, providing recommendations for improvement and adapting to evolving business needs.

  • Skilled in AP style writing and collaborating across Microsoft Office Suite applications.

  • Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.

Desired Experiences

  • Bachelor27s degree in communications or public affairs preferred.

  • Strong executive presence, with prior experience supporting executive communications.

  • Understanding of corporate event planning, technology, and logistics.

  • Demonstrated ability to work respectfully and cooperatively with people of different functional expertise towards a common goal.

  • Ability to create and promote messaging that resonates with a variety of audiences.

  • Adept at managing project plans, resources, and people to ensure successful project completion.

  • Passion for learning the business, building relationships, and understanding different areas of expertise across the organization.

  • Experience using SharePoint content management, Salesforce Marketing Cloud (or similar CRM), Adobe Workfront, or digital signage software a plus.

#LI-Hybrid

Internal Communications 2D Communications Strategy 2D Lead Associate

Target Pay Range: $109,000 - $142,000 a year

Qualifications

Education:

Bachelor's Level Degree

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more .

Requisition compensation:

109000

to

142000

About Fannie Mae

As the leading source of residential mortgage credit in the U.S. secondary market, Fannie Mae is supporting today's economic recovery and helping to build a sustainable housing finance system. They exist to provide reliable, large-scale access to affordable mortgage credit in all communities across the country at all times so people can buy, refinance, or rent homes. Fannie Mae is working to establish and implement industry standards‚ develop better tools to price and manage credit risk‚ build new infrastructure to ensure a liquid and efficient market and facilitate the collection and reporting of data for accurate financial reporting and improved risk management. Fannie Mae is committed to being their customers’ most valued business partner and delivering the products, services and tools their customers need to serve the entire market confidently, efficiently and profitably. Ultimately‚ Fannie Mae measures their progress not only by paying taxpayers and improving the housing finance system‚ but also by the difference they make in people’s lives.

Fannie Mae Careers

Join the vibrant team at Fannie Mae, where we are committed to solving the challenges of today's housing market while fostering inclusive growth and innovation. As a cornerstone of the American mortgage system, Fannie Mae offers unparalleled job opportunities that empower you to influence the future of housing finance. Work You’ll Do At Fannie Mae, you will collaborate with some of the brightest minds in the finance and technology sectors. Our mission is to ensure access to affordable housing for people across the United States, and your work here will contribute to that goal. With roles ranging from financial analysis to technology development, your career at Fannie Mae will be marked by growth, leadership, and the pursuit of excellence. Innovate and Lead Fannie Mae stands at the intersection of financial services and innovative technology solutions, making it an ideal place for those who are driven to explore new ideas and push boundaries. Our culture thrives on innovation and leadership, encouraging every team member to bring forward ideas that drive efficiency and effectiveness. Professional Growth and Development Career advancement at Fannie Mae is not just a possibility—it is an expectation. We are dedicated to the professional growth of our employees through robust training programs, leadership workshops, and continuous learning opportunities. Whether you are looking to sharpen your analytical skills, enhance your leadership capabilities, or dive deep into the housing market dynamics, Fannie Mae provides the resources to achieve your professional goals. Diversity and Inclusion At Fannie Mae, we believe that diversity fuels innovation. We are committed to fostering an inclusive environment where diverse voices are heard and valued. Through diversity training and a culture that celebrates unique perspectives, we ensure that all team members can contribute to their fullest potential. Join Our Team Explore the array of job opportunities at Fannie Mae, from internships for budding professionals to full-time positions for seasoned experts. We are hiring individuals who are passionate, curious, and eager to make a difference. Our team is looking for candidates who not only have the necessary skills but also embody our values of integrity, impartiality, and respect. Benefits and Perks Working at Fannie Mae comes with a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. From competitive health benefits and retirement plans to flexible working arrangements and wellness programs, we prioritize the well-being of our team members. Stay Connected Networking and staying connected are key components of building a successful career at Fannie Mae. Engage with us through various professional networking events, online communities, and social platforms to stay updated on new positions, company news, and industry trends. Apply Now Ready to take the next step in your career? Review our open positions, tailor your resume, and prepare for an interview that could set you on a path to a rewarding career at Fannie Mae. We are excited to see how your vision, skills, and enthusiasm can contribute to our team and the broader mission of affordable housing. Explore Fannie Mae Jobs Discover the exciting and impactful career paths available at Fannie Mae. Each position offers the opportunity to challenge yourself, contribute to a significant cause, and work within a culture that values innovation, leadership, and community impact. Join us in shaping the future of housing finance—apply today and be part of a team that is dedicated to making a difference.
Learn more about Fannie Mae
Size
7,400 employees
Industry
Founded
1938
NASDAQ

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