Internal Communications Director

CGI

$100K — $245K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15+ years of internal communications experience in professional services or complex organizations.
  • Proven ability to simplify complex information into engaging communications.
  • Advanced presentation skills and strong proficiency in PowerPoint.
  • Experience collaborating with senior leaders to enhance alignment and engagement.
  • Proven track record in leading and developing communications teams.
  • Strong project management and stakeholder engagement skills.
  • Experience with work management systems and AI tools in communications.

Responsibilities

  • Lead creation and execution of internal communications strategy for SBU audiences.
  • Ensure coherent messaging across various strategic inputs and initiatives.
  • Support behavior-change initiatives with effective communications.
  • Align communications with talent growth and retention strategies.
  • Establish an internal communications calendar to enhance initiative visibility.
  • Build and maintain a collaborative community among communications leads across SBU.
  • Oversee SBU-level internal communication channels and ensure brand alignment.

Benefits

  • Competitive compensation including profit participation program.
  • Comprehensive medical, dental, and vision benefits.
  • Flexible paid vacation leave ranging from 10 to 20 days based on tenure.
  • 10 paid holidays per year and sick/safe leave offerings.
  • Paid parental leave ranging from 20 to 70 business days.
  • Ongoing learning opportunities and tuition assistance programs.
  • Robust wellness and well-being programs.
Full Job Description
Internal Communications Director

Category: Marketing

Main location: United States, Virginia, Fairfax

Alternate Location(s): United States, North Carolina, Charlotte
United States, Georgia, Atlanta
United States, Illinois, Chicago

Position ID:J0526-0852

Employment Type: Full Time

Position Description:

Strategic internal communications leader responsible for connecting initiatives across the organization into a cohesive, visible communications strategy - balancing strategic direction with hands-on execution that drives clarity, activation, and engagement among CGI U.S.-based professionals.

OVERVIEW
The Internal Communications Director is the senior internal communications leader for the U.S. Commercial and State and Local Government Strategic Business Unit (SBU), responsible for ensuring cohesive, visible, and effective communications that engage CGI professionals and managers. This role connects initiatives across the organization into a clear and coordinated narrative, aligning Global direction, U.S. strategy and priorities, HR and Corporate Services initiatives, and regional Business Unit inputs into messaging that drives understanding, activation, and pride.

Serving as both strategist and hands-on leader, the Director brings structure, quality, and clarity to internal communications while fostering strong cross-functional collaboration. The role requires executive presence, business acumen, and the ability to translate complexity into actionable and compelling communications across a variety of channels - while also rolling up their sleeves to ensure speed, accuracy, and execution excellence.

CGI will consider candidates proximate to any US office with a preference for Fairfax VA, Charlotte NC, Atlanta GA or Chicago IL. CGI utilizes a hybrid model and partners should be prepared to work in a local CGI office, as needed.

Your future duties and responsibilities:

WHAT YOU'LL DO
Strategic Internal Communications Leadership

. Lead the development and execution of the SBU's internal communications strategy for CGI Partner and manager audiences.
. Ensure narrative coherence across layered inputs from Global Marketing & Communications, Strategic Operations, HR, other Corporate Services teams and Business Units.
. Support adoption and behavior-change initiatives by shaping communications that move CGI Partners from awareness to action.
. Align communications to support the SBU's strategy to grow and retain talent, reinforcing our talent brand and employee value proposition within internal channels.
. Establish and maintain an internal communications planning rhythm and calendar that brings cohesion and visibility to initiatives across the SBU.
. Serve as the SBU representative within the Global Internal Communications community, ensuring alignment and effective localization of global initiatives.

Connector & Community Builder

. Convene and lead a community of internal communications leads and contributors across the SBU.
. Foster information sharing, collaboration, and alignment across communications stakeholders who do not report directly to this role.
. Promote shared standards, transparency, tools, and a cohesive internal experience across geographies and teams.
. Serve as a consultative partner to business-enabling functions, helping clarify purpose, audience, and desired outcomes before communications are developed.

Channel Governance & Execution Excellence

. Oversee SBU-level internal channels, including newsletters, Teams communities, executive mailboxes, and related distribution platforms.
. Ensure communications are timely, accurate, aligned with brand standards, and reflective of CGI's values.
. Maintain and evolve processes that enable efficient intake, review, approval, and distribution of communications.
. Support ongoing modernization of internal communications platforms and ensure effective adoption and usage.

Storytelling & Talent Brand Alignment

. Collaborate closely with Talent Marketing to ensure authentic CGI Partner stories and experiences are surfaced internally and amplified.
. Contribute to a consistent narrative across grow, retain, and attract talent strategies.
. Shape messaging and storytelling that resonates with CGI Partners and reinforces our culture and priorities.

Event Communications & Activation

. Co-lead communications strategy for SBU-level internal events such as Annual Tour, Town Hall, and special initiatives.
. Develop and oversee communications plans that build awareness, drive participation, and amplify post-event messaging.
. Partner with internal event leadership to ensure messaging, presentation materials, and activation strategies align with overall SBU priorities.

Measurement & Continuous Improvement

. Define and monitor internal communications KPIs aligned to engagement and activation goals.
. Synthesize feedback and insights to improve clarity, effectiveness, and reach.
. Drive a culture of continuous improvement across internal communications practices.

Leadership & Team Development

. Lead and develop a team of Internal Communications consultants, fostering a culture of collaboration, professional growth, and continuous improvement.
. Establish clear priorities and shared standards that support high-quality, thoughtful, and timely communications.
. Model a consultative, partnership-oriented mindset in all engagements across the organization.

Required qualifications to be successful in this role:

WHAT YOU'LL BRING
You are a seasoned internal communications leader and passionate problem solver who takes ownership of complex initiatives and sees them through to completion. You combine strong business acumen and executive presence with a roll-up-your-sleeves mindset, equally comfortable shaping high-level messaging and building communications materials yourself. Your attention to detail sets you apart, and the quality of your work is consistently strong. You communicate with clarity and confidence - both verbally and in writing - and are comfortable engaging and influencing stakeholders at all levels of the organization.

. 10-15+ years of experience in internal communications, preferably within a professional services, B2B or complex, matrixed organization.
. Demonstrated ability to translate complexities and operational priorities into clear, compelling communications.
. Strong presentation development skills and advanced proficiency in PowerPoint.
. Experience partnering with senior leaders and cross-functional teams to drive alignment and engagement.
. A consultative mindset that emphasizes clarity of purpose, audience, and outcomes.
. Proven leadership experience managing and developing communications professionals.
. Strong project and stakeholder management capabilities.
. Experience operating within structured work management systems (e.g., Workfront) and driving clarity, prioritization, and visibility across a high-volume communications portfolio.
. Demonstrated ability to leverage AI tools thoughtfully and responsibly to enhance efficiency, insight, and quality in communications development, while applying sound judgment and human oversight.
. Ability to operate effectively in a fast-paced, evolving environment while maintaining quality and attention to detail.
. A collaborative spirit and the ability to influence without direct authority.
. A commitment to continuous learning, feedback, and professional growth.

WHY YOU'LL LOVE IT
You'll join a collaborative, high-performing Marketing Communications team that operates at the intersection of brand, business growth, and partner experience. Our team plays a visible role across the U.S. strategic business unit, partnering with leaders to deliver impactful marketing and event strategies that drive tangible business outcomes.

At CGI, you are invited to be an owner from day one. As a CGI Partner, you'll take ownership of meaningful work, contribute your insights, and help shape how we deliver experiences that reflect our values and ambition. You'll grow your expertise alongside colleagues who value precision, partnership, and accountability-in an environment where respect, belonging, and continuous development are foundational to how we work.
Here, your contributions matter. Together, we turn meaningful insights into action and build a company we are proud to own.

CGI expects to accept applications through 6/5/2026.

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $100,800.00 - $245,500.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation including profit participation program
. Comprehensive medical, dental, and vision benefits
. Basic life and accidental death & dismemberment insurance
. Matching contributions through 401(k) plan, and CGI share purchase plan
. Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
. 10 paid holidays per year
. At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
. Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
. Bereavement leave, ranging from 1 to 7 days per year based on relationship.
. Paid jury duty leave, up to time summoned
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

For more detailed information about our benefits offerings visit Benefits | CGI Careers

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

Skills:
  • Artificial Intelligence
  • Collaboration
  • Communications Management
  • MS Office365
  • Presentation skills
  • Stakeholder management

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