Internal Communications Associate

PSA

$69K — $113K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
  • 3+ years experience in internal or corporate communications in-house.
  • Experience managing editorial calendars for effective communication timing.
  • Proven collaboration skills with stakeholders to enhance employee communication.
  • Strong writing, communication, and proofreading abilities.
  • Ability to maintain alignment with company culture and values through communications.
  • Familiarity with Google Suite and Slack.

Responsibilities

  • Maintain the corporate communications editorial calendar for strategic messaging.
  • Draft and edit employee communications, aligning with internal stakeholders.
  • Support DEIB event programming across multiple offices to engage diverse staff.
  • Manage and update the company's internal communication channels and intranet.
  • Track and audit communication groups for accuracy and permissions.
  • Monitor communication channels for clarity and employee sentiment.
  • Ensure digital displays convey aligned corporate messaging at various locations.

Benefits

  • Health Insurance, including Medical, Dental, and Vision plans.
  • Eligibility for additional benefits such as fertility, commuter, and educational assistance.
  • 401(K) matching program to support long-term financial goals.
  • Flexible time-off policy for salaried employees.
  • Paid holidays totaling ten for all regular, full-time employees.
  • Employee discounts on select services for approved submissions.
  • Flexible working hours with adjustable schedules for team members.
  • Opportunities for participation in team celebrations and building activities.
Full Job Description
We9re looking for an Internal Communications Associate to join our Talent and Organization Development team to keep employees informed, engaged and connected across our offices. In this role, you9ll support our internal communications strategy, including maintaining our editorial calendar, updating the company intranet and supporting DEIB event programming. You9ll work with stakeholders across the business to ensure messaging is clear, consistent and well-timed, and help manage the tools and vendors that keep our internal communications running smoothly.

You9ll report to the Director, Internal Communications and work from one of our offices in Santa Ana, CA, Jersey City, NJ, Plano, TX or Boca Raton, FL. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What You9ll Do

Communications & Event Support
  • Maintain our Corporate Communications editorial calendar, ensuring communications are timed and sequenced to maximize impact
  • Support employee-facing communications, drafting, editing and aligning stakeholders on messaging
  • Support DEIB (Diversity, Equity, Inclusion, and Belonging) event programming at 5+ offices, focusing on engaging both our corporate and hourly/frontline workforce

Channels & Governance
  • Assist with maintaining internal communication channels, including updating intranet pages, monitoring engagement and organizing content
  • Create, audit and track Google Groups to ensure accuracy and proper permissions
  • Keep a pulse on communications channels to ensure clarity and consistency, and to gauge employee sentiment
  • Ensure digital displays at our 5+ offices are updated and displaying the intended content, aligning local communications with corporate messaging

Stakeholder Engagement
  • Help define and reinforce communications standards to improve clarity and reduce noise
  • Assist with onboarding internal stakeholders onto our communications platforms, including the company intranet, our translation and digital signage vendors, etc.


Who You Are
  • Bachelor9s degree, preferably Communications, Public Relations, Marketing or related field
  • 3+ years of experience in internal communications, HR communications and/or Corporate Communications in an in-house environment
  • Experience managing editorial calendars to ensure communications are timed and sequenced to maximize impact
  • Proven ability to collaborate with internal stakeholders to develop communications that enhance the employee experience
  • Strong writing, communication, and proofreading skills
  • Strong judgment and ability to ensure communications align with company voice, culture and values
  • Familiarity with Google Suite and Slack
  • Ability to travel occasionally for event support


Salary Range:

The salary range for this position is $69,000 - $113,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us:
  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All salaried employees are eligible for flexible time-off
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities


Candidates must be authorized to work in the United States.

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