5-7 years of programming and report writing experience
Strong analytical skills and attention to detail
Experience with multiple operating systems (MS-DOS, Windows, VMS, AIX)
Proficiency in development tools like Visual Basic, Microsoft Access, and Crystal reporting
Familiarity with SQL, HL7, and interface engines
Knowledge of hospital functions and organizational relationships preferred
Responsibilities
Serve as the primary contact for assigned interfaces and report writing
Lead the Programmer/Analyst team and assign tasks
Manage the entire cycle of interface application development
Design and develop interface specifications based on business needs
Monitor live interfaces and resolve issues proactively
Coordinate training sessions and create documentation for go-live activities
Collaborate with application teams and third-party experts for interface configuration
Benefits
Opportunity for professional development and training
Collaborative work environment with cross-functional teams
Engagement in high-impact projects within the healthcare sector
Potential for career advancement in the organization
Emphasis on continual learning and knowledge transfer
Full Job Description
Position Summary
The Interface Analyst serves as the primary contact for assigned interfaces, report writing, and provide consultation (to include coordination) of design/build/testing/go-live activities. Must be able to synthesize complex technical information/issues, and deliver in an appropriate manner to service line customers (many times non-technical). The Interface Programmer/Analyst will function as a Team Leader over the Programmer/Analyst staff making work assignments to those staff. Responsible for the development, testing, implementation, and operation of applications such as Cloverleaf, Boston Workstation, Visual Basic, and SQL. Must have knowledge of writing stored procedures, XLATES, and TCL PROCS. Plans, develop, and lead on site interface training (documentation, testing scripts, scenarios, and knowledge transfer). Manages the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support. Works closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per various requirements. Works collaboratively with the interface team to diagnose and resolve interface-related issues, and participating in their projects as needed. Coordinates various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers. Teams with interface engine developers to develop data-translation routines and methods to support Cloverleaf and external systems' data and format needs. Drives interface projects, working with the interface project manager to ensure that results are achieved and deadlines are met. Provides proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolution to problems. Assists with operating system upgrades and system administration of platforms. Analyzes user requirements and work flow in order to evaluate, and recommend application software that meets user needs. Plans and coordinates implementation of new software applications and appropriate interfaces. Designs, develops and implements programming standards and reviews all work to ensure it is compliant with standards. Designs and develops (assigns for design or development of) new interface programs to support St. Joseph's/Candler Strategic Plan in implementing new information systems. Oversees the development, testing, implementation and operation of new interface programs. Responsible for implementing and managing change management over in-house developed programs and interfaces. Performs other duties as assigned.
Education
Bachelors - Required
Masters - Preferred
Experience
5-7 Years Programming and report writing - Required
5-7 Years Installing/maintaining interface engines - Preferred
Strong analytical skills and attention to detail - Required
Reports and multiple operating systems such as MS-DOS, Windows, VMS and AIX - Required
Knowledge of procedures, policies and practices related to operating and using information systems - Required
Proficiency in multiple development tools such as Visual Basic, Microsoft Access, Crystal,etc. - Preferred
Experience with SQL, HL7, SNA, TCP/IP, FTP, and more - Preferred
Broad knowledge of major hospital functions and organizational relationships - Preferred
License & Certification
None Required
Core Job Functions
Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures. Maintains current and complete documentation changes for all supported applications. Adheres to change control policies for software modifications.Serves as a member of implementation core teams and provides guidance in planning, coordination and implementation of "go- live" and "upgrade" activities, including project schedule recommendations, training, testing and actual conversion. Provides for continuous on-site support during lives or upgrades. Makes hardware recommendations as necessary and assists with interface testing.
The Interface Programmer/Analyst will function as a Team Leader over the Programmer/Analyst staff making work assignments to those staff. Provides project leadership for installation of new software and/or software upgrades. Attends training classes, develops implementation schedules, trains end users, monitors progress and reports to leadership and assists with operating system upgrades and administration. Works closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per various requirements.
Attends and actively participates in required meetings. Coordinates various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers. Teams with interface engine developers to develop data-translation routines and methods to support Cloverleaf and external systems' data and format needs. Drives interface projects (and documents), working with the interface project manager to ensure that results are achieved and deadlines are met. Assists with operating system upgrades and system administration of platforms. Attends offsite training opportunities and abides by administrative policy guidelines.
Provides proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolution to problems. Analyzes and resolves problems for applications and assists other analysts in their modules from an integration standpoint when warranted. Escalates those outside scope to appropriate person or group. Promptly resolves problems and makes decisions considering effect on systems as a whole.
Examines, analyzes and defines user information needs and process workflow to translate into the design, development and implementation of system applications integration. Designs and develops interface specifications according to system requirements. Recommends system and workflow changes to promote the most effective use of computer system integration. Responsible for implementing and managing change management over in-house developed programs and interfaces. Performs other duties as assigned.
