Full Job Description
This role sits between QA Engineering and Integration Engineering, ensuring complex integrations are tested end-to-end and meet both technical and clinical workflow requirements.
Role Overview
The Integration QA Engineer is responsible for ensuring the quality, reliability, and performance of integrations between the Oneview platform and third-party hospital systems, including Electronic Health Records (EHRs), nutrition management, clinical communications, virtual care, building management systems, IoT and RTLS.
This role combines deep QA expertise with strong understanding of system integrations, working across product, engineering, and customer environments to validate end-to-end workflows across APIs, integration engines, and user-facing applications.
You will act as a quality owner within the customer facing engineering team, ensuring integration scenarios are thoroughly tested, defects are identified early, and releases are delivered with confidence. This includes both hands-on testing and close collaboration with Integration Engineers, Product, and external stakeholders.
Key Responsibilities
Integration Quality & Testing
34 Plan and execute integration testing across third-party systems, including EHRs and partner platforms.
34 Validate end-to-end workflows across APIs, integration engines, backend services, and UI layers.
34 Design and execute functional, exploratory, regression, and system tests, including integration scenarios.
34 Collaborate with customers, partners, and vendors to validate integrations in test and production environments.
Test Design & Execution
34 Define test scope based on both business functionality and system architecture.
34 Create and maintain test cases covering business, technical, and edge-case scenarios.
34 Execute testing across backend services, web, mobile, tablet and hardware platforms.
34 Contribute to automation strategies to reduce manual regression effort.
Integration Analysis Support
34 Work with Integration Engineers to understand:
34 Message flows
34 Data mappings
34 Transformations and filters
34 Validate integrations against defined contracts and workflows.
34 Ensure correct handling of sensitive data (PII / PHI) within test scenarios.
Defect Management & Troubleshooting
34 Identify, document, and track defects using Jira and appropriate QA tools.
34 Diagnose integration and system issues to determine root cause.
34 Collaborate across Engineering, Product and Integration teams to resolve issues quickly.
Environment & Release Support
34 Deploy and maintain test environments using CI/CD pipelines (e.g. Octopus).
34 Support integration validation for releases and customer implementations.
34 Ensure test coverage and quality gates are met prior to release.
34 Responsible for manifest creation and management.
34 Responsible for the validation process of the release handover (by the engineering teams)
Monitoring & Continuous Improvement
34 Support validation of integration monitoring and alerting.
34 Identify opportunities to improve:
34 QA processes
34 Integration test coverage
34 Automation and efficiency
Documentation & Collaboration
34 Document test scenarios, integration behaviours, and known issues.
34 Contribute to knowledge base and test artefacts.
34 Participate in Agile ceremonies (planning, refinement, stand-ups, retrospectives).
34 Work closely with Product, Engineering, Technical Solutions, and external partners.
34 Work closely with Support engineers to troubleshoot and perform RCA for customer incidents
34 Work with support and customer facing engineers to process and document SOPs
Skills & Experience
Experience
34 5+ years' experience in QA, Test Engineering, or Integration Testing.
34 Experience working in Agile product environments.
34 Experience testing integrations across APIs or integration platforms.
Technical Skills
Understanding of:
34 APIs (REST/SOAP)
34 Integration engines (e.g. Mirth Connect preferred)
34 Healthcare standards (HL7, FHIR) desirable
Experience with:
34 Test management tools (e.g. TestRail)
34 Defect tracking tools (e.g. Jira)
34 CI/CD pipelines and deployment tooling
34 Database knowledge (SQL) essential
34 Exposure to cloud platforms (AWS/Azure) required
Experience with AI tools:
34 Prompt engineering for test automation
34 LLM-Powered Test Infrastructure
34 Risk and Privacy Management over AI tools
34 Evaluating and Refining AI outputs
34 Strategic AI Adoption