Internet/E-Commerce Sales Consultant

Swickard Auto Group

$50K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ year of automotive sales experience in a franchised dealership
  • Strong internet sales, BDC, or e-commerce experience preferred
  • Must live within 30 miles of Thousand Oaks, CA
  • Experience with Lexus or luxury brands is a strong plus
  • Proficient in CRM usage and follow-up discipline
  • Fast and clear written communication skills
  • Ability to manage high lead volume while maintaining personal touch

Responsibilities

  • Respond promptly to internet leads via phone, email, and text
  • Build rapport by assessing customer needs, preferences, and budgets
  • Answer questions regarding vehicle specifications, performance, and technology
  • Present and demonstrate vehicle features and benefits
  • Negotiate pricing, trade-ins, and financing options
  • Guide guests from initial contact to final purchase
  • Finalize sales agreements and follow up for satisfaction

Benefits

  • Paid Lexus brand and product training
  • Medical, dental, and vision insurance
  • Life insurance and supplemental coverage options
  • Paid time off and paid holidays
  • Clear career path with opportunities to progress into finance and sales management
  • Employee vehicle purchase and service discounts
  • Supportive environment for digital sales performance
Full Job Description
Job Type

Full-time

Description

Thousand Oaks, CA | Lexus | Premium luxury brand | Hospitality | Internet Sales | E-Commerce | BDC | Digital Sales | CRM | 1+ year automotive required | Must live within 30 miles | Veterans encouraged to apply | $50,000 - $150,000+ OTE

IS THIS YOU?
• You have automotive sales experience and a strong digital game - you know how to turn an online inquiry into a booked appointment and a closed deal
• You're disciplined with your CRM, fast with your follow-up, and understand that the best internet salespeople earn loyalty before the guest ever walks through the door
• You live within 30 miles of Thousand Oaks and you're ready to represent one of the world's most trusted luxury brands in the digital space

Lexus of Thousand Oaks is a high-expectation luxury store with a guest base that begins their ownership journey online. The Internet / E-Commerce Sales Consultant is the person who meets them there - converting digital inquiries into real relationships and booked appointments through responsive, professional, hospitality-driven communication.

WHAT YOU'LL DO
  • Respond promptly to internet leads via phone, email, and text.
  • Build rapport and assess customer needs, preferences, and budgets.
  • Answer questions about vehicle specifications, performance, and technology.
  • Present and demonstrate vehicles, including features and benefits.
  • Negotiate pricing, trade-ins, and financing options.
  • Guide guests through the sales process from initial contact to final purchase.
  • Finalize sales agreements and follow up to ensure satisfaction.
  • Maintain CRM records and stay updated on inventory and market trends.
  • Support dealership events and ensure vehicles are sale-ready.

WHAT WE'RE LOOKING FOR
• 1+ year of automotive sales experience in a franchised dealership - required
• Internet sales, BDC, or e-commerce sales experience strongly preferred - candidates who have worked leads from inquiry to appointment to close will be at a significant advantage
• Must live within 30 miles of Thousand Oaks, CA - required
• Lexus or luxury brand experience a strong plus
• CRM discipline - you don't let leads go cold and you don't skip follow-up steps
• Fast, clear, and professional written communicator - your emails and texts represent the Lexus brand
• Comfortable managing high lead volume simultaneously without losing the personal touch that earns appointments
• Valid driver's license with a clean driving record
• A hospitality mindset - even behind a screen, every guest interaction reflects the standard of the brand

WHAT WE OFFER
OTE of $50,000 - $150,000+ annually
• Paid Lexus brand and product training
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path - strong Internet Consultants grow into floor sales, finance, and sales management roles at Swickard
• Employee vehicle purchase and service discounts
• A store that takes digital seriously - the tools, the processes, and the leadership support to perform at a high level in the internet department

Lexus of Thousand Oaks gives a disciplined internet sales professional the brand, the market, and the organizational support to perform at the top of their game. Lexus buyers are loyal - and the consultant who earns that loyalty online, before they ever visit the store, builds a book of business that compounds over time.

If you have the automotive experience, the digital discipline, and the hospitality mindset to earn a Lexus guest's trust through a screen - we'd like to meet you.

#T5

Salary Description

$50,000 - $150,000 per year

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