Internet/E-Commerce Sales Consultant

Swickard Auto Group

$50K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High 'HQ' (Hospitality Quotient) demonstrating kindness, optimism, empathy, and integrity.
  • 1+ years of automotive sales experience required.
  • Strong communication and negotiation skills essential.
  • Preferred sales experience; knowledge of automotive products beneficial.
  • Quick learner with excellent product knowledge.
  • Tech-savvy and comfortable with CRM systems.

Responsibilities

  • Respond promptly to internet leads through various communication channels.
  • Build customer rapport and assess their needs and preferences.
  • Provide answers to inquiries regarding vehicle specifications and performance.
  • Present vehicles to customers, highlighting their features and benefits.
  • Negotiate pricing and financing options.
  • Guide customers through the entire sales process, from contact to purchase.
  • Finalize agreements and follow up to ensure customer satisfaction.

Benefits

  • Career path with opportunities for growth and leadership roles.
  • Ongoing training and support provided.
  • Options for personal and professional development.
  • Comprehensive insurance package including medical, dental, and vision.
  • Optional disability coverage available.
  • 401k retirement plan offered.
  • Paid holidays and PTO included.
Full Job Description
Job Type

Full-time

Description

Thousand Oaks, CA | Lexus | Premium luxury brand | Hospitality | Previous automotive sales experience required | Veterans encouraged to apply

The Internet Sales Consultant is the driving force behind a dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.

Responsibilities:
  • Respond promptly to internet leads via phone, email, and text.
  • Build rapport and assess customer needs, preferences, and budgets.
  • Answer questions about vehicle specifications, performance, and technology.
  • Present and demonstrate vehicles, including features and benefits.
  • Negotiate pricing, trade-ins, and financing options.
  • Guide guests through the sales process from initial contact to final purchase.
  • Finalize sales agreements and follow up to ensure satisfaction.
  • Maintain CRM records and stay updated on inventory and market trends.
  • Support dealership events and ensure vehicles are sale-ready.

Qualifications:
  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Experience: 1+ years in automotive sales required.
  • Strong communication, interpersonal, and negotiation skills.
  • Sales experience preferred; automotive knowledge a plus.
  • Excellent product knowledge and the ability to learn about new vehicle features quickly.
  • Tech-savvy and comfortable using CRM systems.

Benefits of Working at Swickard:
  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.

Competitive benefits package:
  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • PTO

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

#T5

Salary Description

$50,000 - $150,000 per year

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