Mercedes-Benz of Oakland is seeking a dynamic and results-driven Internet Director/Sales Manager to lead our online sales initiatives and manage our sales team. This role requires a motivated leader who can drive internet sales growth, enhance customer engagement, and deliver outstanding service in a fast-paced luxury automotive environment. The successful candidate will be heavily involved in CRM management, handling internet leads, and possess strong desking skills. Experience with Mercedes-Benz is a plus.
Responsibilities- Oversee and manage the daily operations of the internet leads
- Develop and implement strategies to increase internet sales and leads with CRM systems
- Experience with deal desking, negotiations, and payment structuring is preferred
- Lead, train, and motivate the sales team to achieve target metrics and deliver exceptional customer service.
- Collaborate with marketing and other departments to align sales initiatives and promotions.
- Maintain a deep understanding of Mercedes-Benz products, incentives, and market trends.
- Analyze sales data and reports to identify opportunities for improvement and growth.
- Ensure compliance with company policies and industry regulations.
- Build and maintain strong relationships with customers through follow-ups and personalized communication.
Requirements- Proven experience in internet sales management or automotive sales leadership.
- Strong knowledge of digital marketing and online sales platforms.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Detail-oriented with strong analytical skills.
- Familiarity with Mercedes-Benz vehicles and automotive industry is a plus.
- Proficient in CRM software and Microsoft Office Suite.
- Valid driver's license and reliable transportation.
Benefits- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement savings plan
- Employee discounts on Mercedes-Benz vehicles and services.
- Opportunities for professional development and career advancement.
