Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2) - Spokane Valley

State of Washington • $99K — $124K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in social services or related field with relevant credits OR Bachelor's degree and five years of experience in social service programs.
  • Minimum of four years paid social service experience in child welfare or related areas.
  • Experience assessing risk and safety to children and supervising social service staff is required.
  • Knowledge of the Federal Indian Child Welfare Act and state regulations concerning public child protective services is beneficial.
  • Ability to manage budget analysis and program responsibilities effectively.

Responsibilities

  • Develop and implement work expectations for Intake, Afterhours, and Homefinders Units.
  • Supervise staff and ensure appropriate training and development procedures are followed.
  • Monitor compliance with DCYF policies and ensure professional conduct among team members.
  • Establish performance standards and evaluate program effectiveness regularly.
  • Represent DCYF in community engagements and collaborations with local tribes and organizations.

Benefits

  • Comprehensive medical (including vision), dental, and life insurance coverage.
  • Flexible spending accounts for healthcare and dependent care expenses.
  • Participation in the Washington Public Employees' Retirement System with employer contributions available.
  • Eligibility for student loan forgiveness under the Public Service Loan Forgiveness Program.
  • Paid holidays, personal leave, and generous sick and vacation leave accruals.
Full Job Description
Salary: $99,418.00 - $124,272.00 Annually
Location : Spokane County - Spokane Valley, WA
Job Type: Full Time - Permanent
Job Number:
Department: Dept of Children, Youth, and Families
Division: CW Field Operations - Region 1
Opening Date: 09/23/2026
Closing Date: 9/30/2026 11:59 PM Pacific

Description
Job Title: Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2)
Location: Spokane Valley, WA (Hybrid - Work will include a mixture of in-person, telework, and field work.)Closes: 9/30/26
Salary: $99,418 - $124,272 Annually

We are looking for a Regional Programs Area Administrator (WMS2) to provide leadership and management to our Region 1 Intake, Afterhours, and Homefinders units. If you have proven leadership skills and want to make a difference in the lives of children and families, apply today and join our supportive and amazing team!

The Opportunity:
This position within the DCYF Child Welfare Division will primarily support program functions for 11 field offices. This position reports to the Region 1 Deputy Regional Administrator and provides primary and secondary supervision to the Intake, Afterhours workers, and Home Finders Units. This position's duties include ensuring that staff and supervisors conduct themselves in a professional and courteous manner and apply DCYF policy and practice guidelines consistently. This position must ensure the ongoing development of professional social service staff, supervisors, and program managers and develop and implement ongoing quality assurance processes for identifying performance shortfalls and for maintaining consistency with DCYF vision, mission, goals, and action plans.
Some of you'll do:
  • Development and implementation of work expectations.
  • Supervise professional social services and program manager staff
  • Ensure appropriate staffing for Region 1 intake, Afterhours, and Homefinders Units.
  • Ensure that all staff receive up-to-date job training and information.
  • Anticipate and respond to all staff and supervisor requests for reasonable accommodation.
  • Establish goals and objectives, develop performance standards, expectations, procedures, and protocols, resolve problems, and evaluate programs, supervisors, and staff.
  • Monitor progress in meeting state and federal child welfare outcomes.
  • Manage units, budget, and program responsibilities within FTE allocation.
  • Train, Guide, and Mentor staff.
  • Represent DCYF with local tribes, community groups, or organizations; deliver public presentations regarding DCYF programs, policies, and issues.
  • Develop and preserve connections and communication with DCYF offices within Region 1.

Required Qualifications:
A Master's degree in social services, human services, behavioral sciences, or Master's degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Four (4) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

A Bachelor's degree in social services, human services, behavioral sciences, or Bachelor's degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Five (5) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

One (1) year of experience as a Social Service Specialist 5.
OR
Nine (9) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Services discipline.
AND
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

*Paid social service experience must include at least one (1) year assessing risk and safety to children and providing direct family-centered practice services AND one (1) year of experience must include the supervision of professional staff in social service delivery.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:
  • Advanced supervisory and managerial skills.
  • Advanced knowledge of the Federal Indian Child Welfare Act and the WA state Indian Child Welfare Act.
  • Working understanding of state and federal law and agency policies and regulations concerning public child protective services, Indian Child Welfare services, risk assessment, safety planning, and permanency and well-being services as delivered in a public child welfare setting.
  • Budget analysis, allotments, and fiscal accountability applications.
  • Assessing and understanding complex casework options.
  • Use of business applications and Child Welfare information computer systems.

How do I apply?
Complete your applicant profile and attach the following:
  • Resume
  • Cover Letter
  • College Transcripts (an unofficial copy is acceptable for the application)

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on pa

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