Insurer Account Manager (Remote-ON)

Acturis

$80K — $90K *
US-AnywhereRemote in Victoria, BC
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in the insurance industry, focusing on relationship management
  • Chartered Insurance Professional (CIP) designation or French proficiency is an asset
  • University degree in a related field or college diploma in insurance
  • Experience developing long-term client relationships
  • Proficient in Office applications (Excel, Word, PowerPoint)
  • Familiarity with accounting or billing processes
  • Proven skills in contract negotiation and stakeholder management

Responsibilities

  • Act as primary contact for insurer clients on relationship development and contract management
  • Support implementation of insurance technology solutions through active participation in meetings
  • Organize and lead meetings with Acturis and client teams to address progress and issues
  • Assist Canadian clients in understanding system configurations and possibilities
  • Collaborate with the legal team on client contract reviews and negotiations
  • Work with accounting team on client invoicing and payments
  • Coordinate cross-functional team meetings locally and globally

Benefits

  • Comprehensive training including initial focused onboarding and ongoing mentorship
  • Opportunities for industry-standard training and development courses
  • Management-led training sessions to share best practices and experiences
Full Job Description
The Position

As an Insurer Account Manager in our Insurer Relations team you will:
  • Act as the primary contact and escalation point for insurer clients on matters of relationship development, future project road mapping, contract management, and invoicing
  • Support the implementation and launch of insurance technology solutions for specific client projects through attendance of weekly progress meetings and internal discussions
  • Organize and lead periodic meetings with Acturis and Client teams to discuss progress, concerns, and emergent issues as necessary
  • Help our Canadian clients understand the options and possibilities for how they can use our highly configurable and complex system
  • Collaborate with the Acturis legal team in reviewing and negotiating client contracts
  • Collaborate with the Acturis accounts team in organizing client invoicing and payments
  • Coordinate cross functional team meetings amongst colleagues locally and globally
  • Report to the Insurer Relations Manager, contributing to the expansion and ongoing development of processes within this vertical


The starting salary for this position is between $80,000 to $90,000.

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:
  • New joiners receive concentrated initial training and close mentoring
  • Colleagues are encouraged to complete industry standard training in relevant topics
  • More senior colleagues can choose courses with time set aside and the course paid for
  • The Acturis management team run training sessions to pass on experience and best practice


About You

The successful candidate will have following attributes:
  • 3-5 years in insurance industry
    • Preference to roles involving relationship management
  • Chartered Insurance Professional (CIP) designation or French proficiency would be assets for this role
  • University degree in a related industry or college diploma specifically in insurance
  • Strong candidates will:
    • Have experience developing and maintaining strong long-term client relationships
    • Experience with Office applications (Excel, Word, PowerPoint)
    • Experience with Accounting or Billing and Invoicing processes
    • Experience with contract negotiation
    • Skills and experience in stakeholder management (bringing together teams and considering impacted parties)
    • Previous sales experience (demos, understanding client needs and perspectives)
  • Flexibility to travel 4-6 times a year throughout Canada
  • Must be located in Greater Toronto Area
What happens next?

Think you'll be a great fit for the Acturis Canada team? Here are what next steps could look like after you apply:
  • A member of our recruitment team will reach out to you to schedule a 30-minute online assessment.
  • A People Operations representative will schedule an introduction call.
  • You will be invited to participate in two case study type interviews.
  • References will be contacted and an offer will be sent your way!


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