Job Description

The Instructional Designer is a skilled learning design professional who develops high-quality, engaging educational experiences that align with program outcomes, instructional best practices, and each course's intended scope and sequence. In conjunction with key stakeholders, this role manages the course development process and evaluates curricular materials, providing expertise in instructional design and learning science. Incorporates proven and emerging learning strategies into curriculum design and consistently applies quality standards across projects. Passionate about learner success, this role collaborates across teams to research, design, and refine impactful learning experiences. Manages multiple concurrent projects, assesses risk, tracks progress, and communicates effectively with stakeholders to promote accountability and continuous improvement.

Location: This role is located in our Raleigh, NC office.

Essential Functions and Responsibilities:

• Manages the course design and development process for new and existing courses, ensuring alignment with instructional best practices, scope and sequence, and defined learning outcomes.
• Designs and develops engaging, contextually rich, and objective-driven learning experiences that reflect real-world application and support diverse learner needs.
• Applies evidence-based instructional and learning experience design strategies, including best practices in UX/UI and accessibility, to create high-quality educational experiences.
• Collaborates with faculty, internal teams, and external stakeholders to ensure instructional alignment, technical feasibility, and consistency in course design.
• Evaluates, develops, and revises curricular materials, learning resources, and assessments to ensure alignment with program objectives and learner competencies.
• Conducts quality assurance reviews and implements continuous improvement processes to maintain high standards of academic and instructional quality.
• Ensures timely completion of course development projects within established timelines and budget parameters.
• Acts as a collaborative partner and mentor, sharing expertise and supporting peers in applying best-practice design principles and solving complex learning design challenges.
• Stays current with trends in learning science, instructional design, digital learning technologies, and learner behavior to inform and enhance design practices.
• Leverages system capabilities and emerging tools to enhance the overall learning experience and contribute to innovation in design and delivery.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Strong understanding of instructional design principles, curriculum development, and adult learning theory, emphasizing scope and sequence, real-world application, and measurable learning outcomes.
• Demonstrated ability to design and develop engaging, inclusive, and objective-aligned learning experiences for diverse adult learners.
• Experience applying evidence-based design strategies informed by learning science and behavioral research.
• Working knowledge of assessment design, learning resource integration, and alignment to program and course competencies.
• Skilled in project management, risk assessment, and meeting deadlines across multiple concurrent projects.
• Excellent technical writing, editing, and communication skills, with the ability to translate complex ideas into clear, actionable content.
• Adept at working both independently and collaboratively in fast-paced environments with minimal supervision.
• Advanced skills in critical thinking, analysis, synthesis, and problem-solving with a learner-first mindset.
• Ability to build and maintain collaborative relationships with diverse stakeholders and cross-functional teams.
• Demonstrates adaptability, resilience, and sound judgment in navigating ambiguity and change.
• Comfortable leveraging technology and digital tools to enhance instructional design and learning delivery.
• Committed to continuous learning and applying innovations that enhance instructional quality and student experience.
• Strong interest in exploring human-centered uses of emerging technologies, including AI, to improve learning experiences.

Job Qualifications:

Education

• Master's degree in Instructional Design, Learning Sciences, Educational Technology, Curriculum and Instruction, or a related field; related experience may substitute in lieu of education.

Experience

• 3 years of professional experience designing and developing instructional materials or learning experiences in higher education, corporate training, or a similar environment. Experience should include curriculum development, course design, and collaboration with subject matter experts and cross-functional teams.

Experience in lieu of education

• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education, and is at the discretion of the hiring manager.

Preferred Qualifications

• Experience designing for adult learners, online learning environments, or competency-based education models.
• Familiarity with learning management systems, digital authoring tools, or UX principles in learning environments.
• Experience working in agile or iterative development processes.
• Experience utilizing AI in design & development projects.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.