University of California San Diego

Instructional Computing & Classroom Support Tech - 140128

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in troubleshooting and maintaining computer hardware and technology.
  • Familiarity with a broad range of computer systems addressing hardware and software issues.
  • Proficiency in audiovisual tech setup and support, including projection and audio systems.
  • Experience with installing and maintaining computer networking and cabling systems.
  • Ability to manage software applications and perform OS reloads.
  • Use of diagnostic tools for maintaining computing systems and networks.
  • Inventory management experience for technology assets.

Responsibilities

  • Install, maintain, troubleshoot, and repair classroom AV and computing equipment.
  • Deploy new tech and retire old equipment in labs and classrooms.
  • Conduct routine inspections for technology readiness in instructional spaces.
  • Quickly provide emergency tech support for classroom technologies.
  • Collaborate with IT teams to enhance reliability and security of instructional setups.

Benefits

  • Health, Dental, and Vision Insurance from day one.
  • 15 vacation days and 13 paid holidays each year.
  • Support for Work/Life Balance initiatives.
  • Access to the UC Retirement Plan.
  • Pet insurance options.
Full Job Description
Payroll Title:
COMPUTER RESC SPEC 2 Department:
INFORMATION TECHNOLOGY SVCS Hiring Pay Scale
$33.48 - $38.42 / Hour Worksite:
Campus Appointment Type:
Career Appointment Percent:
100% Union:
TX Contract Total Openings:
1 Work Schedule:
Variable, 8 hrs/day, Variable

#140128 Instructional Computing & Classroom Support Tech
Filing Deadline: Mon 7/6/2026
Apply Now

DESCRIPTION

Join a dynamic team at the University of California San Diego helping power the technology behind teaching and learning for thousands of students, faculty, and researchers every day. As an Instructional Computing & Classroom Support Technician, you will work hands on with cutting edge classroom AV systems, enterprise computing hardware, wireless access technologies, and modern networking infrastructure to deliver seamless technology experiences across campus. You will help deploy and support instructional technology, troubleshoot high impact classroom and lab systems, and contribute to exciting technology refresh and modernization initiatives alongside skilled IT professionals. If you enjoy solving real world technical challenges in an environment where no two days are the same, this is an opportunity to make a visible impact while growing your technical expertise.

Responsibilities:
• Perform hands on installation, maintenance, troubleshooting, and repair of instructional computing equipment, including desktops, laptops, monitors, printers, and classroom audiovisual systems. Support vendor certified warranty and hardware repair processes across multiple enterprise hardware platforms.
• Deploy new technology and retire end of life equipment in instructional computer labs and classrooms, including imaging systems, hardware replacements, inventory tracking, and secure asset disposition in accordance with university standards.
• Conduct routine inspections and preventive maintenance of campus computer labs and instructional spaces to ensure technology readiness, quickly identify issues, and provide emergency technical support when needed.
• Troubleshoot and maintain classroom audiovisual technologies and wireless access management systems, including projection, sound reinforcement, CCURE/WAMS door access control systems, and related security infrastructure.
• Partner with IT teams to strengthen the reliability and security of instructional environments through physical equipment security, operational vulnerability awareness, and coordination with systems administrators on technology and access safeguards.

QUALIFICATIONS
  • Demonstrated experience installing, troubleshooting, diagnosing, maintaining, and repairing computer hardware and related technology equipment in a professional environment.
  • Experience operating and supporting a wide variety of computer systems, with the ability to identify and resolve both hardware and software related issues.
  • Knowledge of and ability to install, configure, maintain, and troubleshoot audiovisual technologies, including laptop computers, projectors, sound reinforcement systems, and audio/video distribution equipment.
  • Demonstrated experience installing, troubleshooting, and supporting computer networking infrastructure and associated cabling systems.
  • Ability to install software applications and initiate or manage automated operating system and application reloads.
  • Experience using technical tools and diagnostic equipment to test, repair, and maintain computing and networked systems.
  • Experience managing technology inventory, equipment lifecycle replacement, and documentation of repairs, maintenance, and upgrades.
  • Ability to obtain and maintain manufacturer or vendor specific technical certifications required to support enterprise computing hardware.
Preferred Qualifications:
  • Possession of a current Certified Technology Specialist (CTS) certification or demonstrated familiarity with audiovisual technology standards, installation, and support in instructional or enterprise environments.
SPECIAL CONDITIONS
  • Ability to drive a truck and an electric or gas cart. Must provide proof of insurance, valid drivers license, and clean driving record upon hire and each year thereafter. Will be a participant in the DMV Pull Notice Program.
  • Background check required.
  • Must be willing to work a flexible schedule which could include weekends, evenings and holidays. Must be able to work overtime.
  • A high standard of dependability and attendance is required for this position.
This position is eligible for full benefits first day of hire: a) Health/Dental/Vision Insurance. b) Vacation/holidays (15 vacation days & 13 paid holidays a year). c) Work/Life Balance. d) UC Retirement Plan e) Pet insurance.

For more information about UCSD Benefits and Work/Life .

To calculate an approximate value of the UC Total Compensation package, please click: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/total-compensation-calculator.php

Pay Transparency Act

Annual Full Pay Range: $69,906 - $99,911 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $33.48 - $47.85

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

About University of California San Diego

The University of California San Diego (UC San Diego) is a public research university in San Diego, California. Established in 1960 near the pre-existing Scripps Institution of Oceanography, UC San Diego is the seventh-oldest of the 10 University of California campuses and offers over 200 undergraduate and graduate degree programs, enrolling approximately 38,325 students. UC San Diego is organized into six undergraduate residential colleges (Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, and Sixth College) and five academic divisions (Arts and Humanities, Biological Sciences, Jacobs School of Engineering, Physical Sciences, and Social Sciences). The university operates 19 organized research units (ORUs), including the Center for Energy Research, Qualcomm Institute (a branch of the California Institute for Telecommunications and Information Technology), and the San Diego Supercomputer Center.
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