Job Type
Full-time
Description
Job OverviewAre you a hands-on leader who thrives in a fast-paced environment? We're seeking an Installation Manager to lead our installation team, drive operational excellence, and ensure every project is completed with quality, efficiency, and a commitment to exceptional service.
What You'll Do•
- Lead, coach, and support Installation Project Managers (IPMs), installers, and other operational team members.
- Foster strong collaboration between Sales, Installation, Project Management, Logistics, Compliance, and Operations teams.
- Ensure installation readiness by overseeing accurate measurements, material ordering, equipment availability, and scheduling.
- Monitor project timelines and installation schedules to ensure projects are completed efficiently and on time.
- Partner with permitting and compliance teams to maintain adherence to company policies, safety standards, and regulatory requirements.
- Track, communicate, and drive key performance metrics, including installation revenue, customer satisfaction, and first-time-through completion rates.
- Meet with homeowners and installers to support successful project execution and deliver exceptional customer experience.
- Train and develop team members while providing ongoing performance coaching and accountability.
- Oversee operational administrative functions, including payroll review, timecard approvals, and reporting.
- Support continuous improvement initiatives that enhance team performance and operational efficiency.
Qualifications•
- 4+ years of experience in installation management, operations management, construction management, or a related field; bachelor's degree preferred.
- Strong knowledge of installation processes, job site safety, and operational best practices.
- Demonstrated leadership experience with the ability to coach, develop, and build strong working relationships across teams and departments.
- Excellent organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite.
- OSHA 10 and Lead Renovator Certification (RRP) preferred.
What Makes You Successful- Strong leadership and team-building abilities.
- Excellent communication and conflict-resolution skills.
- Ability to manage multiple projects and priorities simultaneously.
- Ability to self-start, prioritize effectively, and operate independently in a fast-paced environment.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Results-driven approach with a focus on accountability and continuous improvement.
- High attention to detail and strong organizational skills.
Physical RequirementsThis position requires the ability to lift up to 75+ pounds, sit, stand, walk, drive equipment, use hands for extended periods, and communicate effectively both verbally and in writing. Reasonable accommodations may be made for qualified individuals with disabilities.
What we offer:- $90,000-$100k annually
- Medical, dental, and vision insurance
- Life and AD&D insurance
- Disability insurance
- Identity theft protection
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 401(k)
- PTO and sick time
- Paid holidays plus a flex holiday
- Employee discounts on products, travel, electronics, restaurants, and more
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