GovCIO is currently hiring for an experienced Installation Associate 3 opportunity supporting our Special Operations Support Services Business Unit fully onsite in Fayetteville, North Carolina. This position is for the installation, operations, and maintenance of audio-visual systems and projects.  The candidate must possess strong leadership and technical skills and will be working in a small team environment. The candidate must possess a great attitude, be flexible, have strong communication skills, and demonstrate a continuous willingness to learn, teach, and develop the team.

The candidate will conduct installation services, technical assistance and installation adaptation of various video display system sizes and numerous types of digital signal processors and analog audio installations. Integrate, install, configure, and maintain, complex AV systems, including, projectors, a variety of video walls (LCD / LED), Digital Signal Processors (DSP), microphones, and network-connected devices. Integrates other accessories such as UPS, instrument panels, XLR audio, Dante audio, CAT, video signaling and patch panels. Will monitor and verify quality in accordance with process or other control procedures. Checks components, tests for validation, and troubleshoots electrical systems for conformance to specifications and performs repair, removal, and reinstallation of layer 1 infrastructure, as necessary. Installation of custom infrastructure to length, cable building proficiencies, and insulate connections, cable protection, and cable installation via industry practices. Review technical drawings, record, document, and submit all field changes ("redlines") to ensure as-built drawings reflect the final installation. Assist with support structure levels of troubleshooting, provide high-level technical support, and assist with system solutions to ensure high-quality, reliable AV performance. Mentor and develop junior technicians, coordinate with vendors, ensure compliance with, industry standards, and manage, project timelines. Familiar with technology and industry materials to recommend new technology upgrades, design, signal flow diagrams, and provide, training to end-users on system usage. Perform preventative maintenance and diagnose technical, faults in, audio, video, and control systems. Strong communication skills, problem-solving under a project deadline, and leadership skills. Capable of lifting heavy equipment (50 lbs) and working on scaffolding/ladders/lifts.

Conducts AV/IT site surveys, project planning, and design support.

Makes recommendations on hardware, cabling, and equipment requirements.

Plans, builds, and installs cable patch panels and cable infrastructures.

Installs and terminates all types of standard IT cable and fiber.

Installs AV hardware, cabling, and equipment.

Builds equipment rack installation and equipment installations.

Uses technical drawings (AV/IT).

Conducts integration processes with AV projects.

Operates and maintains audio visual components, systems, and/or video teleconferencing suites.

Performs inventories of project materials.

Configuration database of control hex commands.

Tracks, submits, assists with incident reports and materials requests in Service Now.

High School with 6 - 9 years (or commensurate experience)

Required Skills and Experience

• Clearance Required: TS
• Current and active U.S. Passport.
• Current and active U.S. Driver's License.
• Attain an AVIXA Certified Technology Specialists (CTS) within 180 days of employment.
• Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments.
• Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards.
• Must be able to travel CONUS & OCONUS up to 25% of the time.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Must be able to lift 50lbs.
• Must be able to work in austere environments while OCONUS.

Preferred Skills and Experience

• Active TS, or ability to obtain and maintain TS/SCI
• Experience working in a Sensitive Compartmented Information Facility processes and procedures
• Experience with IT devices such as servers, graphic cards, and video display systems.
• Experience with basic PC functionality. Software updates, firmware, drivers and changing out video cards.
• Experience with Audio Visual equipment.
• Experience with cable/fiber infrastructure.
• BICSI Infrastructure, Copper and Fiber Certifications.
• Experience with Uninterruptable Power Supplies.
• Knowledge of AV over IP system.
• Knowledge of Dante AVB system configuration.
• Knowledge of Crestron, Extron system components/software.
• Extron AV Associate Certification
• AVIXA Certified Technology Specialist (CTS)

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