Insights Lead - Aftermarket

Finning

$90K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in analytics, business intelligence, sales operations, market intelligence, or related field.
  • Strong analytical and problem-solving skills with a focus on data-driven action.
  • Proficiency in SQL, Python, R, Power BI, and similar analytical tools.
  • Excellent communication and relationship-building skills.
  • Experience working with customer, equipment, or commercial data.

Responsibilities

  • Identify opportunities in customer, equipment, and market data.
  • Develop insights for revenue growth, customer engagement, and sales effectiveness.
  • Create reports, dashboards, and recommendations for leadership decision-making.
  • Collaborate with stakeholders at Finning and Caterpillar on strategic initiatives.
  • Enhance CRM, market intelligence, sales performance, and data quality processes.

Benefits

  • Permanent position in a reputable company.
  • Opportunity to work in multiple locations: Edmonton, Calgary, or Surrey.
  • Role has a significant impact on the company’s strategy and growth.
  • Collaboration with diverse teams and stakeholders.
  • Potential for personal and professional growth in a dynamic environment.
Full Job Description
Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Location: Edmonton or Calgary or Surrey

Reporting To: Director, Sales & Operations Intelligence

We're looking for an Insights Lead - Aftermarket to help drive growth through data, market intelligence, and commercial insight.
This role works across Sales, Operations, Caterpillar, and other business stakeholders to identify opportunities, improve sales effectiveness, and support decisions that grow revenue, market share, and customer value. You'll be responsible for developing and evolving Finning's Aftermarket lead and insights model, turning data into actionable opportunities for the business.

Job Description:

What You'll Do
  • Identify customer, equipment, and market opportunities through data analysis.
  • Develop insights that support revenue growth, customer engagement, and sales effectiveness.
  • Build reporting, dashboards, and recommendations that help leaders make better decisions.
  • Partner with stakeholders across Finning and Caterpillar on strategic initiatives and business planning.
  • Support continuous improvement in CRM, market intelligence, sales performance, and data quality.


What You'll Bring
  • Experience in analytics, business intelligence, sales operations, market intelligence, or a related field.
  • Strong analytical and problem-solving skills with the ability to translate data into action.
  • Experience with SQL, Python, R, Power BI, and related analytical tools.
  • Strong communication and relationship-building skills.
  • Experience working with customer, equipment, or commercial data.


This is a highly visible role with the opportunity to influence strategy, support key business decisions, and help shape the future of Finning's Aftermarket business.

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