Inside Sales Unit Manager - Achieve Personal Loans

Achieve

$100K — $145K *
Tempe, AZ 85281In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of inside sales management experience, preferably in a call center environment.
  • Willingness to work evenings and at least one weekend day.
  • Proactive leadership style with strong communication skills.
  • Skilled in Microsoft and Google Suite applications.
  • Strong partnership-building skills and clear communication of expectations.
  • Ability to manage multiple projects with focus and organization.

Responsibilities

  • Drive key sales initiatives and implement new processes and techniques.
  • Inspire team performance through ongoing training and feedback.
  • Support onboarding and development of new hires.
  • Ensure team meets quotas, close rates, and quality assurance standards.
  • Demonstrate excellent pipeline management and call volume expectations.

Benefits

  • Hybrid and remote work opportunities for eligible positions.
  • 401(k) with employer match.
  • Comprehensive medical, dental, and vision plans with HSA and FSA options.
  • Generous vacation, sick leave, and dedicated volunteer days.
  • Wellness support programs including an Employee Assistance Program and fitness discounts.
  • Education reimbursement up to $5,250 for eligible courses.
  • Pet care discounts for employees' pets.
  • Financial support during challenging times with the Achieve Care Fund.
  • Inclusivity through employee resource groups and commitment to diversity.
Full Job Description
Job Description

Empower People. Lead a High-Performing Team. Shape the Future of Digital Finance.

Step into a role where your leadership directly changes lives. As an Inside Sales Unit Manager, you'll guide a team of high-energy Loan Consultants who help everyday people move from simply getting by to truly thriving through Achieve's innovative digital personal finance solutions.

If you're driven by coaching others, energized by fast-paced environments, and excited to make an impact, this is your chance to lead a team that wins-together.

Why You'll Love This Role
  • Lead with purpose: Your coaching and strategy directly shape your team's success and the financial well-being of our members.
  • Grow with us: You'll own special projects, develop reporting insights, and influence key sales initiatives.
  • Sharpen your expertise: After training, you'll spend time stepping into the Loan Consultant role so you fully understand how to best coach and elevate your team.
  • Flexibility: Enjoy work-from-home/hybrid options if you're located in the greater Phoenix, AZ area.

Schedule & Training
  • Shifts: Tuesday-Saturday or Sunday-Thursday
  • Training: Monday-Friday, 8am-5pm for the first 4 weeks, plus 30-60 days in the Loan Consultant role for hands-on learning (some in-office time required)
  • Hours: 8-hour shift between 6am-8pm Arizona time

Compensation

Total on-target earnings: $100,000-$145,000+ (This reflects a base salary + monthly bonus)
Plus a full benefits package.
Your performance and team success directly fuel your earning potential.

What You'll Do
  • Drive key sales initiatives: introduce new processes, underwriting criteria, sales techniques, and departmental updates
  • Inspire and elevate your team through ongoing training, coaching, and performance feedback
  • Support onboarding and development of new hires
  • Ensure your team consistently hits Unit Quotas, Close Rates, and QA standards
  • Set the tone by modeling excellent pipeline management and call volume expectations


Qualifications

What You'll Bring
  • 4+ years of inside sales management experience (call center experience strongly preferred)
  • Ability to work evenings and at least one weekend day
  • A proactive, motivating leadership style with strong communication and organizational skills
  • Proficiency in Microsoft and Google suite
  • A talent for building strong partnerships across teams and communicating expectations clearly
  • Ability to juggle multiple projects while staying focused and organized

If you're a passionate sales leader ready to develop talent, optimize performance, and make a meaningful impact-we'd love to meet you.

Additional Information

Achieve well-being with:
  • Hybrid and remote work opportunities for certain roles
  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, physical and mental health wellness programs and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.

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