Moore Supply Co. is one of those trade names and is looking for a Inside Sales & Service Representative at their Arlington, TX location. Pay for Inside Sales & Service Representative is between $60,000 and $120,000 per year at this location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Sales & Service Representative. About the Role: You will: • Meet or exceed the sales targets established by your Manager. • Work with the Profit Center Manager to establish revenue and margin targets. • Accurately process Sales Orders and Bids generated through telephone sales transactions. • Assist customers who pick up their order at our Profit Center. • Find innovative ways to grow sales with existing customers and become their trusted advisor. • Generate sales leads that develop into new customers. • Identify opportunities for value-added services and articulate our solutions. • Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. • Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk. • Successfully complete required safety and compliance training programs as assigned. • Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: • 1 year of experience in customer service or inside sales; contractor sales preferred. • Knowledge of products sold in the Profit Center preferred. Our ideal candidate will also: • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. • Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills. • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell. • Build influential relationships and trust with customers and vendors through open and interactive communication. • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. • Be able to build positive working relationships and inspire teamwork with co-workers. • Be able to learn and operate the computer related systems used to process orders. • Be able to learn to operate warehouse material-handling equipment. • Read, write, speak, and understand English. • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week): • Medical, dental, vision, and prescription coverage • Accident, Hospital Indemnity, and critical care coverage • Life insurance and Long Term Disability • Pre-tax accounts for healthcare, dependent care, and commuter benefits • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) • Paid pregnancy and parental leave • Paid day of community service Full-time and part-time benefits: • 401(k) • Retirement cash account with company contributions • Targeted training programs focused on your personal and professional growth • Company wellness program • Employee discounts • College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. #MON #ZR