DescriptionRossen Law Firm, South Florida's fastest-growing criminal-defense team with 1,000 + five-star reviews, seeks an in-office Client Care Specialist (Inside Sales Rep) who can:
- Grab those warm, inbound leads the minute they come in
- Run a case evaluation that calms fear and builds trust
- Quote the fee, handle objections, and collect payment on the spot
Responsibilities$43
Qualifications• 1 to 3 years of high-ticket phone sales or intake with a history of 35%+ close rates.
• Persuasive empathy: you calm fear, build trust, and confidently ask for payment.
• Objection-handling prowess (price, spouse, shopping around) without discounting.
• Tech agility.
• Must be bilingual in English/Spanish.
