Inside Sales Manager

Harrington Industrial Plastics LLC

$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of inside sales experience, preferably within distribution or industrial products.
  • 2+ years of experience managing or leading a sales team.
  • Proven coaching and people development skills.
  • Strong analytical skills to assess sales performance.
  • Familiarity with CRM and ERP systems; experience with NetSuite is a plus.
  • Excellent communication, organization, and problem-solving abilities.
  • Collaborative leadership style suited for a fast-paced environment.
  • Bachelor's degree preferred or equivalent professional experience.

Responsibilities

  • Lead, coach, and develop the inside sales team with ongoing feedback and training.
  • Partner with the Branch Manager on staffing and workload management.
  • Drive sales growth by enhancing existing customer relationships and identifying new opportunities.
  • Monitor sales activities and KPIs to ensure goals are consistently met.
  • Collaborate across departments to ensure a seamless customer experience.
  • Build strong relationships with customers, vendors, and internal partners.
  • Support sales strategies focused on revenue growth and market share.

Benefits

  • Comprehensive medical plans with company contributions for HDHP/HSA or PPO.
  • Annual coverage of 100% of eligible expenses for spouses through SIHRA.
  • Flexible spending options for health and dependent care expenses.
  • Comprehensive dental coverage, including orthodontics for all ages.
  • Vision benefits including discounts on Lasik procedures.
  • 24/7 telehealth access with prescription services for enrolled members.
  • Company-paid life insurance and AD&D coverage.
  • 401(K) plan with generous company matching contributions.
  • Paid Time Off beginning at 3 weeks, with opportunities to accrue up to 5 weeks.
  • Additional paid holidays and leave benefits for jury duty and bereavement.
Full Job Description
J2 Resources, a Harrington Company, is looking for a hands-on Inside Sales Manager to lead and develop our inside sales team while driving sales growth, customer responsiveness, and operational excellence.

This is a great opportunity for a leader who enjoys developing people, building customer relationships, and working closely with sales and operations to keep the business moving. You'll have a direct impact on team performance, customer experience, and branch growth.

What You'll Do
  • Lead, coach, and develop the inside sales team, providing ongoing feedback, training, and support.
  • Partner with the Branch Manager on staffing, workload management, and hiring needs.
  • Drive sales growth by strengthening existing customer relationships and identifying new business opportunities.
  • Monitor sales activity, KPIs, pipeline, and team performance to identify opportunities and ensure goals are met.
  • Partner across outside sales, operations, warehouse, shipping, and customer service to deliver a seamless customer experience.
  • Build strong relationships with customers, vendors, and internal business partners.
  • Support sales strategies and initiatives focused on revenue growth, market share, and profitability.
  • Maintain accurate information in NetSuite and ensure consistent processes and accountability across the team.

What We're Looking For
  • 5+ years of inside sales experience, preferably within distribution, industrial products, or a related industry.
  • 2+ years of experience leading or managing a sales team.
  • Strong coaching and people-development skills.
  • Proven ability to analyze sales performance and make sound business decisions.
  • Experience with CRM and ERP systems; NetSuite experience is a plus.
  • Strong communication, organization, negotiation, and problem-solving skills.
  • A collaborative, hands-on leadership style and the ability to thrive in a fast-paced environment.
  • Bachelor's degree preferred or equivalent professional experience.


J2 Resources, a Harrington company provides an outstanding benefits package, designed to support our employees' health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!

Insurance:

  • Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
  • Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
  • FSAs: Flexible spending options for health and dependent care expenses.
  • Dental: Comprehensive, including orthodontic care for both children and adults
  • Vision: Includes discounts on Lasik.
  • Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
  • Life Insurance and AD&D: Company paid life and AD&D coverage
  • Long Term Disability: Company paid LTD program
  • Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
  • Employee Assistance Program: Professional support for employees during critical times.
  • Disability: Options for both short- and long-term coverage.

Retirement:
  • 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%

Work/Life Balance:
  • Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
  • Holidays: 7 paid holidays, including the day after Thanksgiving.
  • Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.

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