Inside Sales Manager

Renew Financial

$80K — $95K *
Miami, FL 33186In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and/or 5+ years in Financial Services, Solar, Energy Efficiency, or Home Improvement industries
  • Minimum of 1 year experience training/mentoring Account Managers
  • At least 2 years in Inside Sales and Client Relationship Management
  • Proven track record of meeting or exceeding sales quotas
  • Strong understanding of consumer finance products
  • Salesforce experience preferred for performance tracking
  • Proficiency in MS Word, Excel, and PowerPoint
  • Excellent verbal and written communication skills
  • Ability to build and sustain professional relationships.

Responsibilities

  • Manage workflow with Account Managers to meet contractor enrollments and loan volume targets
  • Identify and engage new accounts to drive growth
  • Enhance relationships with existing accounts to bolster partnerships
  • Boost revenue through collaboration with Contractors
  • Set monthly goals and metrics for team success
  • Oversee quality application management
  • Introduce new processes and tools for success across managed accounts
  • Collaborate with departmental management to achieve organizational objectives
  • Engage in client interactions for training and program improvements.

Benefits

  • Work from home flexibility
  • Professional and climate-controlled office environment
  • Opportunity for overtime as needed
  • Engagement with a diverse team across various departments
  • Chance to influence program adoption and success.
Full Job Description
Description

Job Title: Inside Sales Manager

Classification: Exempt under the Fair Labor Standards Act (FLSA)

Reports to: Executive

Summary:

Enroll new Contractors in the financing programs offered by RF, 2) manage and support assigned Contractors, who utilize our financing solutions to make their energy efficient projects more affordable to homeowners, and 3) drive revenue and new account development

Essential Functions:
  • Manage workflow with a team of AMs to ensure contractor enrollments and loan volume targets are met or exceeded, while maintaining excellent partner and customer service
  • Identify and call on new accounts
  • Strengthen relationships with existing accounts
  • Help grow revenue by creating a partnership with Contractors
  • Establish monthly goals, reporting and daily/weekly metrics for success
  • Manage quality of applications
  • Facilitate new processes, tools, communications, training and methodologies to increase the adoption and success of the programs across all accounts managed by the Team
  • Serve with departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives
  • Participate in client interactions to ensure cross-training, customer satisfaction and program/process improvements

Competencies:
  • Hunter mentality
  • Goal Oriented
  • Consultative
  • Team Player
  • Problem solver
  • Accountable
  • Time Management

Required Qualifications:
  • Bachelor's degree, and/or 5+ years' experience working in the Financial Services, Solar, Energy Efficiency (i.e. HVAC, Windows/Doors, Roofing) and/or Home Improvement industries
  • Minimum of 1 year building/training/mentoring a team of account managers
  • Minimum of 2 years of Inside Sales and Client Relationship Management experience.
  • Demonstrated experience meeting/exceeding a sales quota
  • Strong understanding of consumer finance products
  • Experience with Salesforce to plan, track and monitor performance (strongly preferred)
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Excellent verbal and written communication skills
  • Proven ability to establish lasting business relationships

Work environment: This position sits in a professional, climate controlled office environment with the flexibility of working from home.

Physical demands: This position requires prolonged sitting along with the utilization of computers and phones.

Expected hours of work: This is a 40 hour a week full-time position. Overtime will be as needed.

Travel: up to 20%

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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