Reliance, Inc.

Inside Sales Manager

Reliance, Inc. • $70K — $95K *
Windsor, CT 06095In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience, subject to Sr VP approval.
  • Experience in Inside/Outside Sales or a mix, preferably in aerospace and defense markets.
  • Proficiency in Microsoft Office Suite.
  • Strong leadership, negotiation, and critical decision-making skills.
  • Excellent communication and relationship-building abilities.

Responsibilities

  • Develop and influence best practices in quoting and order entry.
  • Support Sales teams with contract reviews and inventory management.
  • Review bid packages for pricing accuracy and profitability.
  • Ensure Inside Sales staff have necessary tools and resources.
  • Conduct monthly meetings with Inside Sales Managers to align procedures.
  • Participate in the training and development of Inside Sales Representatives.
  • Analyze sales reports to track workload and profit margins.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with company match up to 4%.
  • Life and AD&D insurance, plus disability coverage.
  • Employee Assistance Program for personal support.
  • Generous Paid Time Off (PTO) and 8 holidays.
  • Flexible Spending Accounts for healthcare and dependents.
  • Wellness incentives and telehealth access.
  • Discount program with over 30,000 deals.
  • Opportunities for community engagement and volunteering.
Full Job Description
Job Summary

  • Develop, implement and influence best practices in the discipline of quoting, order entry and contract review.
  • Support both Inside and Outside Sales on the Long-Term Agreement (LTA) workup sheet Stock Specials. Supporting both parties on inventory management for LTA's.
  • Review large bid packages for accuracy and profitable pricing/margin.
  • Ensure that all Inside Sales Representative have the tools and/or access to the tools needed to successfully complete their job.
  • Monthly meetings with Inside Sales Managers from all branches to work to uniform procedures across all branches; to discuss topics to formulate resolutions; to help implement changes and share best practices.
  • Actively participate and involve Inside Sales Representatives in training, including maintaining training documentation in Inside Sales Representatives training folders
  • Hiring, training and coaching Inside Sales Representatives; conduct annual reviews.
  • Analyze daily and monthly Inside Sales reports to monitor distribution of workload, individual capture rate and profit margins.
  • Collaborate with Purchasing to meet branch specific material demands to customer's requirements.
  • Conduct monthly meetings with Inside Sales Representatives
  • Acting Inside Salesperson - quoting, entering orders, communicating with customers, having account responsibility.
  • Work with Outside Sales Representatives to support and help find solutions.
  • Work with Quality Manager to ensure training is complete and document.
  • Actively participate in sales activities including customer calls, entertainment activities, industry trade shows and seminars
  • Work with Outside Sales and Product Managers to identify new market and product opportunities.


Physical Requirements

Stand or Sit(Stationary position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Required Skills

  • Bachelor's degree or comparable years of industry experience, with review and written approval from Sr VP of Sales and Marketing.
  • Prior experience in Outside or Inside Sales or combination; aerospace and defense markets; raw material sales.
  • Proficient in Microsoft Office Suite.
  • Requires leadership capabilities; analytical skills to determine profitability on both large bid packages and daily transactions; negotiation and critical decision-making skills; effective communicator; capable of building and developing strong business relationships; presentation skills.

What We Offer
  • Medical, dental, and vision coverage with affordable employee contribution rates.
  • 401(k) plan with company match up to 4%.
  • Life and AD&D insurance, short- and long-term disability coverage.
  • Employee Assistance Program (EAP), including counseling, legal, and financial support.
  • Paid Time Off (PTO) and 8 paid holidays.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Wellness incentives and access to LiveHealth Online.
  • Employee discount program with over 30,000 deals.
  • Community engagement and volunteer opportunities.

About Reliance, Inc.

Reliance Steel & Aluminum Co. started in 1939 as a small, local distributor of steel reinforcing bar in Los Angeles, California. Within ten years of their inception, they had added magnesium and aluminum to their line of products. The postwar metals industry boom in the United States, coupled with visionary leadership, allowed us to pursue a decades-long course of expansion through growth and acquisition. This paved the way for their IPO in 1994, which allowed continued strategic growth in terms of location, products, and customers. Since then, Reliance has completed more than 55 acquisitions and risen to become the largest metals service center in North America. Through a network of more than 300 locations in 39 states and twelve countries outside of the United States, the Company provides value-added metals processing services and distributes a full line of over 100,000 metal products to more than 125,000 customers in a broad range of industries. Reliance Steel & Aluminum Co. is a Fortune 500 company and has been named to the Fortune list of “The World’s Most Admired Companies” since 2007. 75 years after their humble beginnings, they continue to celebrate, affirm, and encourage their core values, both in their business practices and their local communities, keeping their family of companies successful.

Reliance Steel & Aluminum Co. Careers

Join the dynamic team at Reliance Steel & Aluminum Co., a leading global provider in the metals service center industry. With a robust presence across multiple markets, there has never been a better time to explore job opportunities with us.

Work You’ll Do

At Reliance Steel & Aluminum Co., you will be part of a culture that thrives on innovation, leadership, and professional excellence. Our company is committed to your career growth, offering a variety of positions that challenge your skills and push the boundaries of what you can achieve.

Transform Your Career

Step into a role that harnesses your potential and propels you into a future of possibilities. Whether you are looking for an entry-level position or a leadership role, Reliance Steel & Aluminum Co. provides the platform for professional growth through continuous learning and diversity training.

Lead with Us

Take the lead in your career by joining a team that values leadership and innovation. Our leadership programs are designed to foster skills that set industry standards, ensuring that you are always ahead of the curve in the metals service industry.

Innovate with a Global Team

Collaborate with over 15,000 dedicated professionals globally who are as passionate about metals and manufacturing as you are. At Reliance Steel & Aluminum Co., innovation isn’t just a buzzword; it's the backbone of our operations.

Introducing Reliance Steel & Aluminum Co. Careers

We are actively building a team that champions digital transformation in the metals service industry. Our job opportunities span across various functions, ensuring that every professional finds their perfect fit.

Do Innovative Work

Join us and contribute to projects that redefine industry standards. Your work at Reliance Steel & Aluminum Co. will influence major industries and contribute to our legacy of innovation.

Be Part of a Great Team

Experience a collaborative environment where teamwork and networking are encouraged. Our company culture promotes mutual respect and supports your aspirations through comprehensive benefits and a supportive network.

Future-Proof Your Career

With Reliance Steel & Aluminum Co., your career is equipped for the future. Embrace opportunities that enhance your abilities through targeted training programs and certifications.

Explore

Discover how Reliance Steel & Aluminum Co. is leading the way in the metals service industry through groundbreaking solutions and strategic leadership.

Stay Connected

Join Our Team

Search for open positions that match your skills and interests. We are looking for curious, creative, and driven team players who are ready to make an impact.

SEARCH RELIANCE STEEL & ALUMINUM CO. JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can immediately apply—all from the professionals who work here.

READ CAREERS BLOG

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Learn more about Reliance, Inc.
Size
13,700 employees
Market Cap
$11.9 billion
Industry
Manufacturing & Automotive
Net Income
$369.1 million
5 Year Trend
+10.3%
Revenue
$8.8 billion
NASDAQ
RS
* Ladders Estimates

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