Pentair

Inside Sales Manager

Pentair$118K — $219K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales leadership experience managing an Inside Sales team
  • Experience scaling inside sales functions in organizations with combined inside/outside sales teams
  • Strong understanding of multi-step sales processes involving Channel Partners and Dealers
  • Proficient with Salesforce or similar CRM for effective pipeline management
  • Bachelor's degree or equivalent experience demonstrating strategic business thinking
  • Bonus: Direct experience in the swimming pool industry

Responsibilities

  • Achieve or exceed sales quotas for the Inside Sales team
  • Develop and lead a focused sales strategy aligned with company objectives
  • Manage and mentor Inside Sales Representatives to align with company goals
  • Collaborate to define target account criteria for inside sales
  • Safeguard and expand the existing business book
  • Establish workflows for efficient lead management and customer interaction
  • Collaborate with outside sales to clarify roles for account transitions

Benefits

  • Health benefits for employees and their families
  • Generous 401(k) plan
  • Employee stock purchase program
  • Disability and life insurance options
  • Critical illness and accident insurance
  • Parental and caregiver leave
  • Tuition reimbursement for career development
  • Paid time off and wellness programs for work/life balance
Full Job Description
We have an opportunity for an Inside Sales Manager. You will lead one of the two divisions of a newly created Inside Sales team within the Pool business category. This role is critical to the formalization and scaling of Pentair's inside sales function as part of a broader Go-to-Market strategy. The primary directive is to increase revenues and profitability by managing and developing the Inside Sales team to properly service existing accounts while actively pursuing new accounts. The manager will guide the team in achieving aggressive growth targets and maximizing market penetration. A key focus will be on effectively serving a targeted list of dealers, particularly those identified as smaller accounts or those in segments previously underserved by field sales. This role requires close collaboration with distributors, and the broader sales team, including Field Sales, Sales Operations, Marketing, Technical Service and Customer Service, to elevate the overall customer experience and drive sales growth. This position is an opportunity to leverage past experience in establishing and leading inside sales teams within organizations that utilize both inside and outside sales functions, helping to define and refine processes, roles, and handoffs for optimal efficiency and customer satisfaction. You will: • Achieve or surpass sales quota for the Inside Sales team. • Develop, implement, and lead a focused sales strategy for the Inside Sales team, aligned with the Pool business unit's strategic objectives. • Manage, coach, and develop Inside Sales Representatives, providing direction and support to meet company goals and foster a sense of shared purpose and vision. • In collaboration with Sales Operations, evaluate and define the criteria for the targeted account list for inside sales, which will be a fluid exercise. • Protect and grow the existing book of business by being transferred to the Inside Sales team. • Establish and manage processes and workflows for lead management (inbound/outbound), qualification, current customer dealer management (proactive outreach, support, issue resolution, opportunity identification), and sales cycle stages. • Ensure the team effectively responds quickly and efficiently to all sales leads generated by marketing and other channels. • Collaborate closely with outside sales (TSMs) to define clear roles, responsibilities, and seamless handoff processes for accounts transitioning between inside and field sales based on size, potential, or complexity. • Develop and organize Sales and Marketing reports to monitor individual and team performance against key metrics and objectives. • Utilize and manage the team's use of Salesforce CRM to track activities, manage the pipeline, and drive results. • Champion a culture of relationship building and technical competence within the Inside Sales team to provide excellent customer experience and build trust with dealers. • Develop and administer sales policies and practices to maximize market penetration efficiently. • Collaborate on business strategy evolution for smaller revenue accounts. • Assist the team in investigating and resolving reported field problems and assisting distributors with order processing. Key Qualifications: • A minimum of 5 years in a sales leadership role, with demonstrated experience directly managing and developing a high performing Inside Sales team. • Proven experience building or scaling an inside sales function within a company that utilizes both inside and outside sales teams. You know how to define the rules of engagement. • Deep expertise in multi-step sales environments (Channel Partners, Distribution, Dealers). • Mastery of Salesforce or a similar CRM as a tool for pipeline management and forecasting. • A bachelor's degree or equivalent experience demonstrating strategic thinking and business acumen. • Bonus Points: Direct experience in the swimming pool industry. Compensation: For this full-time position working at this location, the anticipated TTC range will be from $118400 - $219900 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus and/or sales incentives. Benefits: As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

About Pentair

Pentair plc is a water treatment company incorporated in Ireland with tax residency in UK, with its main U.S. office in Minneapolis, Minnesota. Pentair was founded in the US, with 65% of company's revenue coming from the US and Canada as of 2020. Pentair operates in two segments: Consumer Solutions and Industrial & Flow Technologies. The Consumer Solutions segment designs, manufactures, and sells residential and commercial pool equipment and accessories, including pumps, filters, heaters, lights, automatic controls, automatic cleaners, maintenance equipment, and pool accessories. The Industrial & Flow Technologies segment designs, manufactures, and sells a range of fluid treatment products and solutions, including water filtration products, pumps, valves, heat management solutions, and fluid control equipment. Pentair has a global presence with operations in North America, Europe, Asia, and other regions.
Learn more about Pentair
Size
11,250 employees
Market Cap
$7.3 billion
Industry
Net Income
$358.6 million
Founded
1966
5 Year Trend
+6.2%
Revenue
$3 billion
NASDAQ

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