Caesars Entertainment

Inside Sales Manager

Caesars Entertainment$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing or Business
  • 3+ years of sales leadership experience, preferably in tele-sales
  • Proven collaboration and motivation skills for managing a sales team
  • Strong analytical skills for customer insights and actionable strategies
  • Ability to independently manage multiple projects and initiatives
  • Willingness to travel as required

Responsibilities

  • Lead and develop a team of skilled sales professionals through coaching and motivation
  • Conduct performance reviews and provide regular feedback using HR tools
  • Gather best practices from team and stay updated on marketing offers
  • Manage department scheduling and resource allocation
  • Coordinate sales initiatives with overall marketing strategies
  • Identify business opportunities while managing expenses for profitability
  • Foster a culture of compliance and ethical practices in sales operations

Benefits

  • Opportunity for professional growth within a dynamic team
  • Engagement with a diverse customer base of VIP clients
  • Collaboration with on-property service teams for customer success
  • Exposure to various marketing promotions and events
  • Involvement in leading ethical sales practices and compliance initiatives
Full Job Description
Job Description

As a Manager of Inside Sales, you will lead an energetic team of highly skilled sales professionals working to develop relationships with Caesars' VIP customers. Your team's foremost role will be to act as the primary growth engine for Caesars' VIP customer base through outbound sales telemarketing - converting sales activities into casino trips with a seamless hand-off to the on-property service team.

Responsibilities

  • Responsible for group performance management, including coaching, motivation and development of a team of highly talented sales professionals.
  • Provide regular feedback and coaching as well as annual and mid-year reviews for direct reports using available HR tools.
  • Gather information from sales executives with regard to best practices, and keep current on all property events, promotions and marketing offers for up-selling and cross-selling opportunities.
  • Responsible for shift scheduling for the department.
  • Coordinate sales programs, activities, and databases with general marketing programs and systems.
  • Identify business opportunities and best practices while managing expenses to achieve desired profitability goals.
  • Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
  • Identify compliance risks and take actions necessary to eliminate or minimize risks.
  • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
  • Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct


Qualifications

  • Bachelor's degree in Marketing or Business
  • 3+ years of sales leadership experiences (tele-sales experience preferred)
  • Proven ability to effectively collaborate as well as manage and motivate a sales workforce
  • Strong analytical skills. Ability to develop and communicate customer insight findings and recommendations, creating actionable strategies for sales functions
  • Ability to work independently and manage multiple initiatives and projects
  • Willingness to travel as needed

ADDITIONAL REQUIREMENTS
  • Must possess a minimum of three to five years of successful Management experience as well as three to five years of successful experience in direct sales, sales management, or business development background in a suitable or related sales field
  • College degree or equivalent experience preferred
  • Excellent interpersonal, communication, problem solving, leadership and analytical skills required.
  • Motivator, coach and trainer.
  • Strategic problem solving skills, yet comfortable overseeing day to day activities
  • Must be a proactive change agent.
  • Should have track record of success in both taking risks and making prudent business decisions.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business


Critical Competencies:

Sales Excellence: Leveraging sales techniques to maximize team's performance

Passion for Service: Internally motivated to graciously serve, delight and build player loyalty; as well as, lead a team of Sales Executives to do the same.

Drive: Harnessing energy and passion to excel

Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world

Influence: Engaging, leading and motivating a team of Sales Executives to succeed.

Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness

About Caesars Entertainment

Little Caesars makes and delivers the food products. They offer products that are available for shopping online. Their customers' inquiries are addressed through phone, email, and online applications.

Caesars Entertainment Careers

Join the vibrant team at Caesars Entertainment, the pinnacle of entertainment and hospitality, where your career journey is as thrilling as the experiences we offer our guests. As a leader in the industry, Caesars Entertainment provides unparalleled job opportunities, fostering a culture of leadership, diversity, and innovation. Work You’ll Do At Caesars Entertainment, you’ll be part of a community that thrives on excellence and the spirit of hospitality. Our commitment to diversity training ensures an inclusive environment where everyone’s contributions are valued. You’ll work alongside a team of professionals dedicated to redefining the future of entertainment and guest services. Explore a variety of employment paths from casino operations to corporate functions, each offering a chance to innovate and lead. Caesars Entertainment is not just a company; it’s a place where you can shape your future and propel your career to new heights. Join Our Market-Leading Team Step into a role within Caesars Entertainment and join a market-leading team that sets the standards in the global entertainment industry. Our professionals enjoy benefits that support both personal and professional growth, including advanced training programs and leadership development opportunities that prepare you for the next steps in your career. Internship Programs Kickstart your career with Caesars Entertainment through our internship programs. Gain invaluable industry insights and hands-on experience in a dynamic environment. Our internships offer a unique blend of learning and working, ideal for cultivating the skills and knowledge necessary for a successful career in the entertainment and hospitality sectors. Innovative Work Drive innovation as part of the Caesars Entertainment team. Our employees are at the forefront of industry trends and technology, creating memorable experiences for our guests and setting benchmarks in the market. Your work will directly contribute to the company’s legacy of exceptional service and pioneering entertainment solutions. Career Development Future-proof your career at Caesars Entertainment with our vast array of development opportunities. From personalized training sessions to networking events, we provide the tools to enhance your skills and expand your professional network. Whether you’re refining your interview techniques or polishing your resume, Caesars is committed to your growth and development. Join Our Team Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and creative team players who are ready to take on new challenges. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the people who make Caesars Entertainment a leader in the entertainment industry. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Caesars Entertainment. Explore the possibilities with Caesars Entertainment, where your career is part of a larger story of success, innovation, and leadership. Join us and create your own path in the world of entertainment and hospitality.
Learn more about Caesars Entertainment
Size
23,000 employees
Market Cap
$8.8 billion
Industry
Net Income
-$1.7 billion
Founded
2009
5 Year Trend
+60.7%
Revenue
$3.4 billion
NASDAQ

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