Innovation & Strategic Initiatives Coordinator

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Health and Human Services

Title: Innovation & Strategic Initiatives Coordinator

State Role Title: Prog Admin Manager II

Hiring Range: $95,449 - $99,959

Pay Band: 5

Agency: Dept of Med Assistance Svcs

Location: Dept of Medical Asst Services

Agency Website: www.dmas.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the Innovation & Strategic Initiatives Coordinator in the Chief of Staff Office.

Job responsibilities will include, but are not limited to:

This position serves as a strategic lead responsible for advancing organizational excellence across the Agency.

The Innovation & Strategic Initiatives Coordinator is within the Chief of Staff Office, and partners with agency leadership to align strategic priorities, drive continuous improvement initiatives, strengthen organizational performance and fosters a culture of operational innovation, accountability, and data-driven decision-making.

Identify opportunities to streamline business processes and eliminate operational inefficiencies.

This position is responsible for improving the productivity of DMAS employees by assessing agency-wide developmental needs and implementing learning solutions targeted at employee needs.

Responsible for the development, implementation, and monitoring of the agency's strategic plan and workforce initiatives.

Facilitate cross-functional workgroups focused on organizational improvement and innovation.

Design and oversee continuous quality improvement initiatives for the workforce to enhance operational efficiency, service delivery and organizational effectiveness.

Develop dashboards and key performance indicators (KPIs) to monitor agency workforce progress.

Analyze organizational trends, operational data, agency feedback, and performance metrics to identify opportunities for improvement.

Monitor progress toward strategic objectives and support organizational change management efforts by developing implantation strategies, communication plans, and engagement activities.

The business needs for this position have in office requirements to include but are not limited to attending external stakeholders' meetings, training, and occasional conferences.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Considerable experience within healthcare, Government or public sector organization.

Considerable experience serving as a project manager in government or complex organizations for Executive Leadership.

Considerable experience of strategic planning, business process improvement, and organizational change management for Executive Leadership.

Considerable experience analyzing complex agency cross-functional and operational issues and translating findings into strategic recommendations.

Considerable experience facilitation, communication, and presentation for Executive level professionals.

Considerable experience with computer software including Microsoft Office.

Considerable experience with interpreting and applying public federal and state laws/regulations.

Considerable experience in meeting deadlines.

Considerable experience managing internal/external stakeholder relationships and coordinating cross functional collaboration across multiple organizations.

Additional Considerations

Competitive candidates should meet these additional considerations:

Experience with the member-centered program design and access.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the E-Verify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth's Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

Telework arrangements are a privilege and may be rescinded at any time based on performance and/or business need. The agency reserves the right to modify or terminate a telework arrangement, provided that reasonable notice is given to the employee.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

If you wish to apply for a job with the Department of Medical Assistance Services, an application and/or resume for employment must be submitted electronically through this website. Mailed, faxed, emailed, or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Contact Information

Name: DMAS Talent Acquisition

Phone: 804 - 225 - 4407

Email: [email protected]

Advertised: 15 Jul 2026 Eastern Daylight Time
Applications close: 29 Jul 2026 Eastern Daylight Time

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