Brown Brothers Harriman

Innovation Product Strategist

Brown Brothers Harriman$105K — $155K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product operations or business analysis, preferably in financial services
  • Hands-on experience with agile delivery processes
  • Strong written communication skills for creating clear documentation
  • Ability to work with both technical and non-technical stakeholders
  • Analytical mindset with attention to detail
  • Proven stakeholder management skills and ability to diplomatically communicate limitations
  • Comfortable navigating ambiguous scenarios and evolving requirements

Responsibilities

  • Own and prioritize the feature portfolio to focus on effective delivery
  • Translate complex problem statements into clear requirements for teams
  • Collaborate with product leadership to adjust prioritization based on insights
  • Maintain an observable roadmap detailing dependencies and milestones
  • Manage sprint planning and ensure predictable team delivery
  • Act as the main point of contact for teams, addressing questions and documenting decisions
  • Support user onboarding to enhance product value and efficiency

Benefits

  • Opportunity to work on category-defining AI-native technology in financial services
  • Combination of enterprise backing with the agility of a startup environment
  • Join a foundational team that shapes company culture and standards
  • Competitive compensation package with equity options for select roles
  • Comprehensive benefits including private healthcare for Poland-based employees and professional development resources
Full Job Description
About the Team

Our mission is to reinvent how financial services firms build, govern, and run data integrations and transformations. Today, that work is fragmented across teams, tools, and handoffs-slow to deliver, expensive to maintain, and painful to change. We're collapsing it into a single AI-native platform that empowers business users to self-serve (without writing a ticket) while giving engineering teams the governance, security, and auditability they require. We're growing our founding team now-high ownership, high velocity, and real customer impact.

About the Role

We are seeking a Product Strategist to accelerate the delivery, quality, and adoption of a GenAI-native platform for the financial services industry. This is a hands-on, high-ownership opportunity where you'll help bring a 0-to-1 product vision to life-turning new capabilities into real workflows that teams can trust and adopt. You'll work day-to-day with product management, engineering, data, and customer teams to turn prioritized use cases into clear requirements, shippable increments, and production-ready capabilities-balancing speed, trust, and operational rigor.

On our team, you will be responsible for:

Product & Feature Execution
  • Own and govern a prioritized feature portfolio-making tradeoffs explicit and keeping delivery focused
  • Translate problem statements into crisp requirements (user stories, acceptance criteria, edge cases) for design and engineering
  • Partner with product leadership to continuously refine prioritization based on customer feedback, delivery learnings, and risk
  • Maintain and communicate the roadmap, ensuring dependencies, milestones, and release readiness are visible

Agile Delivery & Sprint Support
  • Drive sprint planning, backlog refinement, and release readiness to keep teams shipping predictably
  • Be the day-to-day point of clarity for engineers and designers-answering questions, resolving edge cases, and documenting decisions
  • Coordinate UAT and rollout validation, ensuring what we ship meets user expectations and operational constraints

Enablement & Adoption
  • Support user and client onboarding, ensuring teams reach value quickly and consistently
  • Contribute to training materials, release notes, and documentation that scale product understanding
  • Build and maintain a living knowledge base (workflows, FAQs, decisions) that reduces friction for users and internal teams

Data & Knowledge Assets
  • Support data creation and preparation activities that improve model performance and product reliability
  • Create and curate structured knowledge assets that power GenAI experiences (taxonomy, reference data, examples)

Requirements:
  • 5+ years in product operations, business analysis, or delivery support within financial services operations and/or data operations (e.g., ETL, reconciliations, data quality, file-based processing)
  • Hands-on experience in agile delivery (sprint planning, backlog refinement, demos, retrospectives)
  • Excellent written communication and documentation skills (requirements, workflows, test artifacts)
  • Comfort collaborating with both technical and non-technical stakeholders; able to translate between business outcomes and implementation details
  • Analytical mindset and strong attention to detail; able to spot gaps, risks, and inconsistencies before they become defects
  • Strong stakeholder management-you can say "no" (or "not yet") diplomatically while maintaining trust and momentum
  • Comfort with ambiguity-requirements evolve; you create clarity rather than wait for it
  • Customer empathy-genuine curiosity about user needs and workflows, not just managing a backlog

Nice to Have
  • Exposure to AI, analytics, or data-driven products (GenAI use cases, ML features, dashboards, experimentation)
  • Understanding of financial messaging and data exchange patterns (e.g., SWIFT, file transfers via FTP/SFTP)
  • Familiarity with capital markets data domains and platforms (e.g., ABOR/IBOR)
  • Exposure to testing/QA practices (test cases, UAT support, defect triage)

Why Join Us
  • Category-defining work - AI-native data integration and transformation for financial services doesn't exist yet. You'll help build it from the ground up.
  • Enterprise backing, startup speed - The credibility, domain expertise, and runway of an established enterprise combined with the pace of a startup. This is an unusual opportunity.
  • Foundational team - You'll be among the first in-house hires. You'll set architecture, culture, and standards - not inherit them.
  • Competitive package - Market-rate salary and comprehensive benefits. Equity is available for select roles. Poland-based team members receive private healthcare (Medicover or Luxmed), Multisport card, home office setup budget, and professional development budget.


Salary Range

MA: $100,000 - $150,000 base salary + annual target bonus

NY: $105,000 - $155,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About Brown Brothers Harriman

Brown Brothers Harriman & Co. (BBH) is the oldest and largest private bank in the United States. Founded in 1818, BBH has been a leader in the financial industry for over 200 years. The company provides a wide range of financial services to individuals, families, and institutions, including wealth management, investment management, and private banking. BBH has offices in the United States, Europe, and Asia, and manages over $1.6 trillion in assets.
Learn more about Brown Brothers Harriman
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