About the Role

Brown Brothers Harriman's Innovation organization is seeking a Concept Owner to lead the early-stage development of new digital products and services. This role is designed for a strategic thinker and facilitator who thrives in ambiguity, brings structure to complexity, and guides multidisciplinary teams toward clarity and value.

As a Concept Owner, you will operate as a strategic lead, framing problems, shaping hypotheses, and orchestrating streams of activity across disciplines. You will ensure we run a transparent, evidence-based practice, grounded in a series of fact-finding activities that validate the desirability, business viability, and feasibility of the concept you inherit. You will lead a multi-disciplined pod through coaching and collaboration, to define your concept.

The Innovation organization at BBH is responsible for the discovery of new ideas from Ideation through Minimum Viable Product. Our work involves navigating uncharted territory, with more unknowns than knowns. We operate with ambiguity and a startup mentality-quickly pivoting, embracing challenges, and diving into the messiness of innovation. As part of our multidisciplinary team, you should be adept at presenting ideas and pitching solutions to diverse internal and external senior stakeholders across various stages of the process.

We value a culture of experimentation and continuous evolution. You will need to adapt rapidly to emerging tools and ways of working as we continuously push the boundaries of what is possible. We are looking for someone who contributes immediately to our group and can apply their knowledge, capacities, and experience to our current portfolio of ideas, and help support emerging concepts.

Key Responsibilities:

Problem Solving & Strategic Thinking

• Frame problems and lead rigorous, hypothesis-driven research activities that result in strong evidence.
• Connect your research insights to the broader market context to form convictions and deliver strategic recommendations.
• Apply structured innovation frameworks to navigate future-focused problem spaces shaped by emerging technologies, evolving regulations, shifting market dynamics, and evolving customer expectations.
• Craft compelling narratives that align with the evidence gathered.
• Together with leadership team, design and lead outcome-focused workshops, adapting tone and format in real time to meet diverse needs.

Pod Leadership & Stakeholder Management

• Drive the day-to-day operations of a multidisciplinary pod, which may include researchers, designers, engineers, and data/analytics experts, in close partnership with the Concept Owner Functional Lead.
• Build trusted relationships across functions within the Innovation team and serve as a reliable point of contact for the concept you will lead.
• Develop strategic relationships with internal and external stakeholders, representing the BBH Innovation organization.
• Manage the delivery of high-quality, on-time projects using agile approaches.
• Foster a positive pod experience through intentional planning and communication.

Project Management & Craft Development

• Align design, research, and engineering efforts into a clear project plan to ensure the seamless delivery of high-quality, on-time artifacts.
• Anticipate project needs and proactively engage with the right stakeholders, including in the innovation organization.
• Builds positive pod experience through consistent communication and intentional planning.
• Create tools, guides, and playbooks that codify best practices and support future pods.

Ideal Qualifications

• 5-7 years of experience in roles where you guided outcomes in ambiguity: product strategy, venture architecture, digital business design, strategy or innovation consulting, or an analogous discipline.
• Proven ability to operate in ambiguous environments.
• Demonstrated problem-solving abilities and creative thinking.
• Prefer strong facilitation skills and comfort leading workshops with senior stakeholders.
• Fluency in strategic storytelling, agile delivery, and hypothesis-driven thinking is a plus.
• Experience guiding multidisciplinary teams and aligning their contributions.
• Excellent communication skills with the ability to influence and adapt across audiences.
• Familiarity with innovation frameworks such as design thinking, lean startup, and lean canvas.
• An advanced degree in business, design, or related field is a plus.
• Strong interest in AI, knowledge of what AI is good for, what it isn't, and how to design work around its current limits.
• Comfort in a function whose work has a 7-10 year horizon, and whose concepts will more often be killed than scaled.

Salary Range

$100,000 - $150,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.