Carrier Global Corporation

Ingeniero/a Back Office - Data Centre

Carrier Global Corporation$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Mechanical, Electrical, Industrial Engineering, Construction Management, or HVAC systems specialization
  • Over 3 years of experience in Data Center or HVAC industries in a technical support or back-office role
  • Experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
  • Occasional availability for customer or data center-related travel
  • Advanced English proficiency (minimum B2 level)

Responsibilities

  • Provide specialized back-office technical support for data center equipment and HVAC solutions remotely across multiple projects
  • Collaborate closely with internal teams (sales, engineering, technical service, operations, finance) to support data center operations and resolve escalated technical issues
  • Deliver technical-commercial support including coordination, technical follow-up, and documentation assistance
  • Provide technical training and support to clients and their teams regarding equipment operation, maintenance, and characteristics, primarily in remote and commercial support settings
  • Ensure compliance with operational, quality, and safety procedures, aligning technical and commercial processes with internal regulations

Benefits

  • Commitment to employee experience, creativity, and passion as the greatest asset
  • Focus on creating a great workplace that attracts, develops, and retains top talent
  • Programs and practices aimed at fostering employee engagement and teamwork
  • Commitment to diversity and inclusion as a growth and innovation driver
  • Opportunities for enriching professional development
  • Encouragement of employee feedback to continuously improve the work environment
Full Job Description

Puesto: Ingeniero/a Back Office - Data Centre
Ubicación: España (Madrid, Zaragoza)
Jornada: tiempo completo

Sobre el puesto

Responsabilidades Clave
  • Proporcionar soporte técnico especializado de backoffice para equipamiento de centros de datos y soluciones HVAC, dando apoyo a múltiples proyectos de forma remota
  • Colaborar estrechamente con equipos internos (ventas, ingeniería, servicio técnico, operaciones y finanzas) para dar soporte a las operaciones de centros de datos y resolver incidencias técnicas escaladas
  • Dar apoyo técnico‑comercial incluyendo coordinación, seguimiento técnico y soporte documental
  • Proporcionar formación técnica y soporte a clientes y a sus equipos sobre la operación, mantenimiento y características del equipamiento, principalmente en entornos remotos y de soporte comercial
  • Garantizar el cumplimiento de los procedimientos operativos, de calidad y de seguridad, asegurando que los procesos técnicos y comerciales se alineen con las normativas internas

Requisitos Básicos
  • Título universitario en Ingeniería Mecánica, Ingeniería Eléctrica, Ingeniería Industrial, Gestión de la Construcción o especialización en sistemas HVAC
  • Más de 3 años de experiencia en la industria de Centros de Datos o HVAC en un rol de soporte técnico, soporte comercial o backoffice técnico
  • Experiencia utilizando Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Disponibilidad puntual para desplazamientos relacionados con clientes o centros de datos, cuando sea necesario (de forma no habitual)
  • Nivel de inglés avanzado (B2 mínimo)

Requisitos Deseables
  • Conocimiento sólido de equipamiento y soluciones para Centros de Datos
  • Capacidad para coordinar, apoyar y motivar equipos técnicos desde una posición de soporte centralizado
  • Fuertes habilidades de análisis, planificación y gestión técnica‑comercial
  • Capacidad para interpretar y comprender alcances de trabajo, documentación técnica y propuestas comerciales
  • Excelentes habilidades de comunicación escrita y verbal, tanto con clientes como con equipos internos
  • Experiencia gestionando múltiples tareas y proyectos simultáneos, que requieren coordinación entre diferentes disciplinas técnicas y comerciales
  • Perfil claramente orientado al trabajo en equipo y al servicio al cliente, priorizando siempre los intereses del cliente final
  • Portugués / francés y/o alemán hablado y escrito

Nuestro compromiso contigo

Nuestro mayor activo es la experiencia, creatividad y pasión de nuestros empleados. Nos esforzamos por ofrecer un excelente lugar de trabajo que atraiga, desarrolle y retenga al mejor talento, promueva el compromiso de los empleados, fomente el trabajo en equipo y, en última instancia, impulse la innovación en beneficio de nuestros clientes. Trabajamos para crear un entorno en el que sientas que perteneces, con la diversidad y la inclusión como motor del crecimiento y la innovación. Desarrollamos e implementamos programas y prácticas de primer nivel, ofreciendo oportunidades profesionales enriquecedoras, escuchando el feedback de nuestros empleados y desafiándonos continuamente a hacerlo mejor. Este es The Carrier Way.

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About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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