Infrastructure Vendor Manager

features and labels

$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in vendor management or strategic sourcing within AI, GPU, cloud, or hyperscale infrastructure.
  • Experience with neocloud, hyperscaler, or GPU infrastructure providers, managing vendor performance.
  • Highly organized with a strong attention to detail in contract and invoicing management.
  • Proficiency in handling vendor escalations and conducting business reviews and scorecards.
  • Effective communication skills with executive contacts and internal teams.

Responsibilities

  • Own vendor performance and enforce SLAs with GPU hyperscalers and neocloud providers.
  • Build and maintain strategic relationships with key infrastructure partners.
  • Coordinate with Capacity Planning to align capacity with demand.
  • Oversee vendor governance including compliance, invoice reconciliation, and renewals.
  • Conduct regular business reviews to discuss performance and address issues.

Benefits

  • Opportunity to work with leading GPU and cloud partners.
  • Access to strategic engagements with Tier 1 vendors.
  • Ownership of critical vendor management functions.
  • Exposure to high-impact decision-making at an executive level.
Full Job Description
Once the deals are signed, you make the vendors deliver. You'll own the relationships, the SLAs, and the performance of every GPU partner our fleet depends on. **WHAT YOU'LL OWN** - **Own vendor performance** across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments. - **Build strategic relationships** with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors. - **Align capacity to demand by partnering** with Capacity Planning to secure committed GPU capacity, forecast growth, and mitigate supply constraints. - **Own vendor governance** including contract compliance, invoice reconciliation, renewals, and performance reporting. - **Run regular business reviews with vendor partners** to discuss performance, open credit claims, capacity planning, and outstanding issues. **WHAT YOU BRING** - **5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.** - **Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers**, owning commercial relationships and vendor performance. - **Highly organized with exceptional attention to detail**, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation. - **Comfortable owning vendor escalations**, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders. **BONUS POINTS** - You've managed multi-vendor allocation by priority during shortages. - You've stood up a vendor-management function from scratch at a neocloud or hyperscaler.

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