Citigroup, Inc

Infrastructure Technology Lead Analyst

Citigroup, Inc • $125K — $188K *
Irving, TX 75061Hybrid
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 6+ years in operational roles focusing on infrastructure and technology delivery
  • Strong understanding of infrastructure operations and alignment with business objectives
  • Excellent analytical skills to synthesize complex information
  • Proven project coordination and organizational capabilities
  • Experience creating operational metrics and performance reports
  • Strong communication skills for facilitating meetings and consensus among stakeholders
  • Attention to detail with a process-oriented approach

Responsibilities

  • Create and manage complex project plans and perform impact analyses
  • Review processes and assist with task automation for compliance management
  • Provide strategic direction and leadership to team members
  • Update documentation and processes as necessitated by regulatory requirements
  • Ensure compliance with regulatory standards and conduct related research
  • Operate autonomously with limited supervision and demonstrate independence of judgment
  • Act as a subject matter expert for senior stakeholders

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
About the Role:

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for coordinating safety and soundness activities, supporting compliance initiatives, and facilitating communication between technical teams and business stakeholders.

The primary objective is to leverage process knowledge, analytical capabilities, and organizational skills to ensure infrastructure operations align with business requirements and regulatory standards.

Responsibilities:
  • Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
  • Review complex processes, reporting streams, and assist with the automation of repetitive tasks in view of the requirements to manage compliance.
  • Provide strategic direction to team members
  • Review requirement documents and update processes and procedures as necessary
  • Ensure ongoing compliance with regulatory requirements
  • Conduct compliance related research
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Recommended Qualifications:
  • 6+ years of experience in operational roles supporting infrastructure or technology delivery with focus on process improvement and stakeholder coordination
  • Understanding of infrastructure operations and how technology services support business objectives
  • Strong analytical skills with ability to synthesize complex information and identify trends
  • Excellent project coordination and organizational capabilities
  • Experience developing operational metrics, dashboards, and performance reports
  • Proven ability to work effectively with virtual and in-person teams across different time zones
  • Experience managing multiple priorities and working under deadline pressure
  • Financial Services or large complex/global organization experience strongly preferred
  • Exceptional written and verbal communication skills
  • Ability to facilitate meetings and drive consensus among diverse stakeholders
  • Strong attention to detail and process orientation

Education:
  • Bachelor's degree in Business Administration, Management, Finance, or related field
  • Master's degree preferred (MBA, MPA, or related business/management degree)


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Technology

Job Family:
Infrastructure

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 01, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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