UnitedHealth Group

Infrastructure Operations Engineer

UnitedHealth Group$72K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years of experience in infrastructure operations
  • 3+ years in enterprise infrastructure and systems engineering with Citrix support
  • 3+ years in vulnerability remediation and system hardening
  • 3+ years with Citrix Virtual Apps and Desktops and Windows Server administration

Responsibilities

  • Provide operational support for Citrix infrastructure and Active Directory
  • Perform routine patching, vulnerability remediation, and system maintenance
  • Administer Citrix Virtual Apps and Desktops environments
  • Support VMware and NetApp infrastructure, focusing on performance and security
  • Contribute to data center lifecycle initiatives and ensure compliance documentation is created

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase option
  • 401k contribution
  • Flexibility of a hybrid-remote position
Full Job Description
If you reside near Las Vegas, Nevada, you'll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

Primary Responsibilities:

  • The ITI&O Engineer is responsible for providing ongoing operational support across Citrix infrastructure, Active Directory, virtualization, storage systems, and enterprise data protection platforms, ensuring a stable, secure, and compliant environment
  • This role will perform routine patching, vulnerability remediation, and system maintenance activities, including responding to security advisories and implementing corrective actions through formal change management processes
  • Responsibilities include administration and support of Citrix Virtual Apps and Desktops environments, including VDA maintenance, authentication components, and user access validation, as well as operational oversight of backup and recovery platforms (Acronis) to ensure data protection and business continuity
  • The role will also support VMware and NetApp-based infrastructure, assisting with system performance, availability, and storage-related security controls. In addition to steady-state operations, the engineer will provide on-site support for data center and clinic environments, performing hands-on troubleshooting, hardware validation, and infrastructure remediation when remote resolution is not sufficient
  • The position will contribute to data center lifecycle initiatives, including system decommissioning, infrastructure upgrades, and workload migrations, ensuring changes are executed in alignment with security, compliance, and operational standards. The role requires close coordination with infrastructure, security, and application teams and includes the creation of audit-ready documentation and evidence to support ongoing compliance requirements


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree
  • 5+ years of experience in infrastructure operations
  • 3+ years of experience in enterprise infrastructure and systems engineering, with hands-on experience supporting Citrix environments, Active Directory, virtualization platforms, and storage systems in a production setting
  • 3+ years of experience in vulnerability remediation, patching, and system hardening within regulated or enterprise environments
  • 3+ years of experience with Citrix Virtual Apps and Desktops, Windows Server administration, and identity and access management


Preferred Qualification:

  • Candidates should also have experience supporting backup and recovery solutions (Acronis, Veeam, or similar), as well as familiarity with VMware virtualization and NetApp storage platforms
  • Strong understanding of change management processes, audit requirements, and compliance frameworks is expected
  • Scripting and automation experience (e.g., PowerShell) is preferred to support operational efficiency
  • The candidate must be capable of working independently with minimal supervision, demonstrate strong troubleshooting and problem-solving skills, and effectively collaborate across technical teams
  • The role requires the ability and willingness to provide on-site support at data center and clinic locations, including participation in infrastructure troubleshooting, system validation, and migration or decommissioning activities
  • Experience in healthcare or other highly regulated environments is preferred but not required


*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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