Synechron

Infrastructure/Operation (AV & Collaboration) Engineer

Synechron$85K — $90K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Systems Engineering or Technology Architecture experience.
  • Expert knowledge of AV over IP standards and video conferencing technologies.
  • Technical proficiency in Microsoft Teams Rooms and Zoom backend management.
  • Experience with Cisco Control Hub and Call Manager.
  • Hands-on experience with professional DSPs, PTZ cameras, and large format displays.
  • Proficient in architectural drawings and signal flow diagrams.
  • Self-starter capable of remote collaboration across time zones.

Responsibilities

  • Evaluate and identify emerging conference room technologies with the engineering team.
  • Conduct proof of concepts in labs to validate technology performance.
  • Lead pilot deployments and gather user feedback for global standards refinement.
  • Design standardized AV solutions for various room types.
  • Document technical specifications including wiring schematics and diagrams.
  • Ensure regional builds comply with global security and aesthetic standards.
  • Resolve complex technical issues as a tier 3 support point.

Benefits

  • Highly competitive compensation and benefits package.
  • Opportunities to work abroad in a multinational organization.
  • 10 days of paid annual leave plus sick leave and holidays.
  • Comprehensive insurance including medical, dental, and vision coverage.
  • Retirement savings plans and a higher education certification policy.
  • Extensive training opportunities and access to on-demand courses.
  • Coaching opportunities with colleagues from expert innovation groups.
  • Engagement with leading financial institutions on cutting-edge projects.
  • Diverse and inclusive work culture with a flat organizational structure.
Full Job Description
Our challenge

We are seeking a high-caliber Infrastructure/Operation (AV & Collaboration) Engineer. The candidate will be a core member of the global engineering team focused on product/ technology evaluation, design, and leading deployments.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $85k - $90k/year & benefits (see below).

The Role

Responsibilities:
  • Technology Evaluation:
  • Partner with a global engineering team to identify and evaluate emerging conference room technologies.
  • Conduct rigorous proof of concepts in regional labs to validate hardware & software performance within our specific network environment.
  • Lead regional pilot deployments gathering user feedback and technical data to refine global design standards.
  • Design and standards engineering:
  • Collaborate on the design of standardized AV "building blocks" for various space types from huddle rooms to high impact executive boardrooms.
  • Develop and maintain technical documentation including signal flow diagrams, wiring schematics and configuration guides.
  • Ensure all regional builds aligned with global security networking and aesthetic standards.
  • Regional escalation and technical leadership.
  • Serve as the tier 3 technical escalation point for regional operations and support teams resolving complex systemic issues that exceed standard troubleshooting.
  • Liaise with local AV integrators and vendors to ensure project delivery meets engineering specifications.


Requirements:
  • 5+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
  • Expert knowledge of video conferencing, AV over IP standards, control systems, audio DSP.
  • Technical proficiency in Microsoft Teams Rooms or Zoom rooms including back-end management and advanced configuration.
  • Technical proficiency in Cisco Control Hub and Call Manager.
  • Experience in professional grade DSPs, PTZ cameras, beamforming microphones, and large format displays/active LED walls.
  • Proficiency in reading and understanding architectural drawings and signal flow diagrams.
  • Self-starter: ability to operate independently as a remote extension of a global team maintaining high productivity across different time zones.


We offer:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.


About Synechron

Synechron is a digital consulting firm that provides technology solutions to financial services companies. The company's services include digital, business consulting, technology, and data analytics. Synechron serves customers in the banking, capital markets, insurance, and asset management industries. The company has offices in North America, Europe, Asia, and the Middle East.
Learn more about Synechron
Size
10,000 employees
Industry
Founded
2001

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