Position SummaryWe are seeking a hands-on Infrastructure & IT Operations Lead to manage and support our core IT infrastructure, cloud platforms, network environment, and operational IT processes.
This role combines Azure systems administration, Meraki network management, endpoint/infrastructure operations, and day-to-day IT leadership responsibilities. The ideal candidate is technically strong, operationally disciplined, and comfortable supervising support personnel and external vendors/MSPs in a fast-paced growth environment.
This is not a purely strategic management role - the candidate must be willing and able to operate hands-on across cloud infrastructure, networking, troubleshooting, and operational support.
Core Responsibilities Azure & Cloud Administration - Administer and support Microsoft Azure infrastructure and services
- Virtual machines (Hyper-V)
- Support Microsoft 365 ecosystem:
- Monitor cloud infrastructure performance, security, and cost optimization
- Assist with disaster recovery and business continuity planning
- Support onboarding/integration of acquired companies and new locations
Network & Infrastructure Operations - Administer Cisco Meraki environment:
- Troubleshoot network latency, outages, and connectivity issues
- Manage VLANs, DHCP, DNS, routing, and site-to-site connectivity
- Coordinate with ISPs and third-party vendors
- Maintain infrastructure documentation, diagrams, and standards
IT Operations & Support Leadership - Supervise day-to-day IT operational activities and ticket prioritization
- Coordinate and oversee MSP/vendor performance and escalations
- Assist in developing IT operational processes, standards, and governance
- Support endpoint management and lifecycle processes
- Participate in after-hours support and incident response as needed
- Drive operational stability, uptime, and continuous improvement initiatives
Security & Compliance - Assist with cybersecurity operations and security hardening initiatives
- Vulnerability remediation
- Enforce IT policies and operational controls
- Participate in incident response and root-cause analysis
Required Qualifications - 5+ years of hands-on systems administration experience
- 3+ years supporting Azure infrastructure
- 3+ years administering Cisco Meraki environments
- Experience supporting Microsoft 365 environments
- Experience supervising technical staff, vendors, or MSP relationships
- Strong troubleshooting and operational decision-making skills
- Ability to prioritize and execute in fast-moving operational environments
Preferred Qualifications - Experience in manufacturing, distribution, or multi-site operations
- Experience with Intune and endpoint management
- Familiarity with cybersecurity frameworks and operational controls
- Experience with acquisitions/infrastructure integrations
- Microsoft and/or Cisco certifications preferred
Company Details:- Location: Kreate - 2033 Main Street, Sarasota FL, 32437
- This position will report to the VP of Technology
The pay range for this role is:
105,000 - 120,000 USD per year (Sarasota - Corporate)
