West Bend Mutual Insurance

Infrastructure Engineer

West Bend Mutual Insurance$96K — $121K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-8 years of experience in IT infrastructure with hybrid cloud focus
  • Proficient in cloud platforms like Azure, AWS, or Google Cloud
  • Experience with virtualization technologies
  • Familiarity with automation tools such as Ansible
  • Understanding of infrastructure-as-code (IaC) practices
  • Strong problem-solving skills and attention to detail
  • Collaborative team player with a customer-focused approach

Responsibilities

  • Design and deploy hybrid cloud solutions for improved scalability and efficiency
  • Implement and manage cloud services and automation tools
  • Monitor performance across cloud and on-premises systems
  • Maintain critical hybrid cloud infrastructure for reliability
  • Collaborate with team to foster a high-performance culture
  • Troubleshoot service interruptions in hybrid cloud environments
  • Conduct root cause analysis for system failures and enhance resilience
  • Develop disaster recovery and business continuity plans
  • Identify and mitigate security vulnerabilities in cloud setups

Benefits

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental and Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Generous Paid Time Off starting at 17 days per year
  • Performance-based bonus eligibility
Full Job Description
Job Summary

Maintains the organization's IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Designs, implements, installs, maintains, and administers infrastructures including hardware, software, and various configurations. The internal deadline to apply is 06/12/2026. External applications will be accepted on a rolling basis while the position remains open.

Work Location

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.

Responsibilities & Qualifications

Summary of Responsibilities:
The Hybrid Cloud Infrastructure Engineer will be responsible for maintaining and optimizing our organization's IT infrastructure across both cloud and on-premises environments. This includes the management of cloud services, automation tools, virtualized infrastructure, and network services. You will play a key role in designing, implementing, and managing hybrid cloud infrastructure, ensuring seamless integration of public and private cloud resources to optimize performance, scalability, and efficiency.

Key Responsibilities:
  • Design, deploy, and optimize hybrid cloud solutions to enhance scalability, performance, and resource efficiency.
  • Implement and manage cloud services, virtualization technologies, and automation tools to improve infrastructure utilization and streamline operations.
  • Monitor system availability and performance across cloud and on-premises environments, proactively addressing potential issues.
  • Support and maintain critical hybrid cloud infrastructure components to ensure optimal performance and reliability.
  • Partner effectively with team members to build and sustain a high-performing, collaborative culture.
  • Participate in resolution of complex infrastructure challenges, leveraging knowledge of cloud and virtualization technologies
  • Troubleshoot and resolve service interruptions in hybrid cloud environments, ensuring quick and effective recovery.
  • Conduct root cause analysis for system failures, apply corrective actions, and ensure long-term infrastructure resilience.
  • Develop and maintain disaster recovery and business continuity plans, focusing on hybrid cloud architectures.
  • Identify and mitigate potential security vulnerabilities within hybrid cloud environments.

Preferred Experience and Skills:
  • 4-8 years of experience in IT infrastructure, with a focus on hybrid cloud environments.
  • Technical expertise in cloud platforms such as Azure, AWS, or Google Cloud, as well as virtualization technologies.
  • Familiarity with automation tools like Ansible for infrastructure management.
  • Familiarity with infrastructure-as-code (IaC) practices.
  • Proven problem-solving abilities with strong attention to detail.
  • Strong customer focus and a collaborative approach to working with stakeholders.
  • Ability to work effectively as part of a team, driving results and continuous improvement.


Salary Statement

The salary range for this position is $96,842.00-$121,053.00

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.


About West Bend Mutual Insurance

West Bend Mutual Insurance Company is a property and casualty insurance company headquartered in West Bend, Wisconsin. The company offers personal and commercial insurance products, including auto, home, business, and workers' compensation insurance. West Bend Mutual Insurance Company was founded in 1894 and has been providing insurance coverage for over 125 years. The company is committed to providing excellent customer service and has received numerous awards for its claims handling and customer satisfaction. West Bend Mutual Insurance Company is rated A (Excellent) by A.M. Best, a leading insurance rating agency.
Learn more about West Bend Mutual Insurance
Size
1,200 employees
Industry
Founded
1894

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