JP Morgan Chase & Co.

Infrastructure Engineer II

JP Morgan Chase & Co.$95K — $115K *
Plano, TX 75025In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in infrastructure engineering with formal training or certification.
  • Familiarity with enterprise AI capabilities to enhance infrastructure workflows.
  • Strong scripting/automation skills in Python, PowerShell, Ansible, and Terraform.
  • Proficiency in at least one programming language, preferable Go or .NET.
  • Hands-on experience with AI tools like GitHub Copilot in operational workflows.
  • Knowledge of infrastructure concepts across operating systems, databases, and networking.
  • Experience with observability tools and designing monitoring dashboards.

Responsibilities

  • Conduct performance testing and analyze infrastructure performance data.
  • Utilize AI capabilities to enhance infrastructure documentation and analysis.
  • Improve web infrastructure platforms through AI-enabled automation and SRE practices.
  • Collaborate with teams to enhance platform strategies and reliability goals.
  • Promote a site reliability culture and improve service levels through analytics.
  • Work with stakeholders to define service level indicators and error budgets.
  • Resolve issues by implementing necessary technological changes and monitoring applications.

Benefits

  • Opportunities for professional growth and development.
  • Collaborative and inclusive team environment.
  • Focus on using cutting-edge AI technologies for engineering solutions.
  • Involvement in Agile processes for continuous improvement.
  • Exposure to global technology networks and best practices.
Full Job Description
Job Description

As an Infrastructure Engineer II at JPMorganChase within the Corporate Sector - Infrastructure Platforms, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.

Job responsibilities
  • Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
  • Help improve and evolve our web infrastructure platforms (Apache, Tomcat, IIS, WebSphere/IHS) by applying strong infrastructure engineering fundamentals, SRE practices, observability, and AI-enabled automation to deliver stable, secure, and scalable services.
  • Working in a highly motivated, Agile team, you will collaborate with customers and partner teams to deliver platform improvements, modernize technology processes, and evolve web infrastructure products in alignment with broader platform strategy and reliability goals across JPMorganChase's global technology network
  • Demonstrate an AI-first mindset by building hands-on agentic automation for operational workflows (e.g., triage, runbook execution, incident summarization, change validation) with appropriate controls and monitoring.
  • Demonstrate and champion site reliability culture and practices within your team; contribute to initiatives to improve reliability and stability using data-driven analytics to improve service levels.
  • Collaborate with team members, technical experts, key stakeholders, and customers to identify service level indicators and help establish reasonable service level objectives and error budgets.
  • Diagnose and implement changes to resolve issues, modernize technology processes, and ensure end-to-end monitoring of applications.
  • Collect and analyze monitoring/telemetry data in test and production environments; design and implement dashboards; ensure system reliability, performance, and security.
  • Escalate issues appropriately with detailed technical write-ups; partner with application and infrastructure teams to identify and remediate capacity risks; understand platform interdependencies and limitations.


Required qualifications, capabilities, and skills
  • Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
  • Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
  • Proficiency in scripting/automation and infrastructure-as-code (Python, PowerShell, Ansible, Terraform) and fluency in at least one programming language (e.g., Python, Go, Shell Scripting, .NET, etc.), including hands-on experience applying AI-assisted automation and agentic patterns to engineering/operational workflows.
  • Proven hands-on ability to leverage GitHub Copilot and coding assistants to accelerate skill development and build AI agents/workflows that support specific infrastructure operations tasks (e.g., triage, automation, runbook execution).
  • Knowledge of infrastructure engineering areas such as operating systems (Linux/Windows), networking terminology and protocols, databases, deployment practices, and automation.
  • Familiarity with Web products like Apache, Tomcat, IIS, WebSphere/IHS.
  • Proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and similar best practices, with ability to implement these practices within a platform.
  • Experience in observability, monitoring, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Datadog, Prometheus, CloudWatch, Splunk, etc., including designing and implementing monitoring dashboards using Splunk or Dynatrace with effective production support.


Preferred qualifications, capabilities, and skills
  • Implementation of CI/CD pipelines, code reviews using GitHub, and process automation with Python and scripting.
  • Hands-on experience and certifications in AWS, Azure, GCP, or other cloud environments; AWS/Azure exposure with understanding of resiliency, scalability, observability, and monitoring.
  • Experience utilizing Terraform or other infrastructure-as-code technologies for cloud resource management.
  • Experience supporting complex and mission critical applications involving a multitude of components of varying technical generations; Familiarity with modern front-end technologies and experience in designing, developing, and implementing software solutions.
  • Strong drive to expand infrastructure engineering knowledge across emerging technologies and domains; drive to self-educate and evaluate new technology.


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

Similar Jobs

More Jobs at JP Morgan Chase & Co.

More Information Technology Jobs

Find similar Infrastructure Engineer II jobs: