Tata Consultancy Services

Infra Support + Oracle DBA

Tata Consultancy Services$90K — $100K *
Cary, NC 27513In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Oracle Database Administrator certified in 11G, 12C, and 19 versions.
  • Experience with MongoDB, MSSQL Server, Big Query, and SQL Server for Cloud.
  • At least 2 years in Level 3 support roles.
  • Strong troubleshooting skills and independent problem-solving capability.
  • Proficient in both verbal and written communication.
  • Ability to collaborate effectively in team settings and articulate needs for clarity.
  • Leadership experience in managing incidents and engaging with senior stakeholders.

Responsibilities

  • Lead database-related technical discussions during major incidents affecting Corporate Banking applications.
  • Manage and prioritize support requests and escalation processes.
  • Utilize expertise to troubleshoot and find solutions for complex database issues.
  • Serve as a knowledge resource for non-technical teams regarding database functionalities.
  • Collaborate with various technical teams (Unix, Storage, Networks) to ensure problem resolution.
  • Lead initiatives to enhance database hygiene and oversee migration projects.
  • Strive to provide exceptional service to ensure application stability for business operations.

Benefits

  • Opportunity to work in a diverse, collaborative environment.
  • Exposure to cross-functional technical teams and projects.
  • Access to cutting-edge database technologies and cloud solutions.
  • Chance to influence and improve database management practices.
  • Potential for career growth within a major banking institution.
Full Job Description
Infra Support + Oracle DBA

Must Have Technical/Functional Skills

- Oracle Database Administrator certified 11G, 12C, 19

- Database knowledge in MongoDB, MSSQL Server, Big Query, SQL Server for Cloud

- Minimum of 2 years at Level 3 support

- Excellent troubleshooting skills and an ability to think independently to ensure solutions are achieved.

- Comfortable working within large groups, curious to raise questions when clarity is needed and able to ask for help where required.

- Excellent communication skills both verbal and written

- Ability to work in a team environment where solutions may come from multiple areas

- Curious approach to problem solving with a desire for quality and avoiding repeat incidents.

- Ability to lead Incident and problem calls from a database perspective. Not afraid to speak opinions amongst senior stakeholders

Roles & Responsibilities
• Represent and Lead Database engagement on technical bridges for major incidents for Corporate Banking impacted applications
• Manage a book of work for support requests and escalations
• Troubleshoot and investigate unbounded requests, utilizing your expertise to gain clarity and conclusion
• Be a point of reference for non-technical teams on the topic of Database usage, sharing your knowledge so that others within the team and beyond gain better understanding of the technology
• Working across technical teams (Unix, Storage, Networks etc.) to ensure resolution is achieved.
• Working and leading projects improving database hygiene, proactive database improvements and migrations
• Desire to offer a first-class service in your area of technical expertise to restore application stability for business.

Salary Range- $90,000-$100,000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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