Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Duties

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This position is located in the Network Management Branch, Office of Information Systems, Information, Policy and Public Affairs Division.

Provides the Bureau of Prisons with comprehensive computer, computer networking, and information system support.

Acts as a technical expert in computer hardware, Local Area Networks (LANs), commercial personal computer software, custom personal computer programming, and telecommunications software and must possess a mastery of these specialty areas.

Develops software and evaluates new technology within guidelines specified by the Office of Information Systems that will support all Bureau personnel.

Designs, implements and maintains complex mission-critical in house programs and sub routines, including generalized record selection programs, linkage routines to operating systems, data communications systems and check point/restart procedures.

Performs major diagnostics and troubleshooting on personal computers, telecommunications and related equipment.

Requirements

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Conditions of employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.

Career Transition Programs (CTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• 1. Meet CTAP eligibility criteria;
• 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
• 3. Submit the appropriate documentation to support your CTAP eligibility:
• A copy of the agency notice (i.e., separation notice or agency RIF letter),
• Most recent performance appraisal, and
• Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
• See USAJOBS' Career Transition Programs for more information.

NOTE: Applicants claiming CTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Education:

GS-12 and GS-13 There is no substitution of education for specialized experience at this grade level.

Experience:

GS-12 and GS-13:

You must have IT related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience:

You must have one year of specialized experience at the next lower level in federal government. Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are:

GS-12:

• Experience in installing and maintaining network and communications hardware and software relative to Microsoft NT systems and Oracle database systems.
• Experience in updating or modifying complex in-house programs and sub-routines, including generalized record selection programs, linkage routines to operating systems, data communications systems and check point restart procedures.
• Experience in performing diagnostics and troubleshooting on personal computers, telecommunications and related equipment.
• Experience serving as a resource in developing and directing information resources management techniques for use by shared processing environments.

GS-13:

• Experience in designing, procuring, delivering and installing network and communications hardware and software relative to Microsoft NT systems and Oracle database systems.
• Experience in designing, implementing and maintaining complex in-house programs and sub-routines, including generalized record selection programs, linkage routines to operating systems, data communications systems and check point restart procedures.
• Experience in performing major diagnostics and troubleshooting on personal computers, telecommunications and related equipment. Experience performing benchmark tests of proposed new equipment.
• Experience serving as an expert resource in developing and directing information resources management techniques for use by shared processing environments.

AND

Selective Placement Factor:

Applicants applying for this position, MUST also possess the following Selective Factor. In the event you do not possess the Selective Factor, you will be found ineligible for the position.

Applicant must have technical experience within the last twelve months to manage a network operation system for the following:

• Novell SUSE Linux 12 or higher; Novell Open Enterprise Server 2(OES 2) or higher; ZenWorks 7 suite or higher; Novell eDirectory version 8.8 or higher; Microsoft Office 365 or higher; HP 3Par Storage Area Network Management; EVA Data clone and snapshot/mirror; Configuration of HP Chassis and Blade Servers; Working knowledge of Microsoft Hyper-V Virtualization; and Microsoft SQL Database systems.

NOTE: All applicants must clearly address the Selective Factor in their resume.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

The representative rate for this position is $117,081 per annum ($56.10 per hour).

Special Conditions of Employment Section:

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.

Current Federal Law Enforcement Employees:

A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II". If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.

If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment.

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

NOTE: Telework Eligible per agency guidelines.

Duty Locations:

Central Office, Washington, D.C.

Grand Prairie, TX

Management and Specialty Training Center, Aurora, CO

Federal Law Enforcement Training Center, Glynco, GA

Mid-Atlantic Regional Office, Annapolis Junction, MD

Western Regional Office, Stockton, CA

North Central Regional Office, Kansas City, KS

Northeast Regional Office, Philadelphia, PA

South Central Regional Office, Grand Prairie, TX

Southeast Regional Office, Atlanta, GA

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.