Information Technology Specialist 4

Office of the New York State Comptroller

$100K — $126K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business analysis and process modeling.
  • 1-2 years of supervisory experience in an IT setting.
  • Expertise in ITIL and IT Service Management principles.
  • Proficiency in PeopleSoft PeopleCode and payroll-specific programming.
  • Strong communication skills for technical and customer audiences.
  • Ability to work collaboratively in a team environment.
  • Analytical skills with problem-solving capabilities.

Responsibilities

  • Supervise the analysis, design, and development of application programs.
  • Ensure timely and accurate payroll processing for New York State employees.
  • Collaborate with team leaders to strategize work plans and resource allocation.
  • Analyze business requirements and craft innovative solutions using PeopleSoft tools.
  • Conduct testing, technical walkthroughs, and code reviews of system changes.

Benefits

  • Compressed workweek options available.
  • Telecommuting allowed after initial training period.
  • Diverse and inclusive work environment.
  • Focus on employee well-being and reasonable accommodation for disabilities.
Full Job Description
#2584 - Information Technology Specialist 4

Supervise computer systems analysis and design application program development, systems testing, maintenance, and implementation.

This position is on the Payroll Applications Team in the Bureau of PeopleSoft & Payment Applications within the Chief Information Office.

  • Contribute directly toward a shared goal-to ensure that New York State employees are paid accurately and on time.
  • Collaborate with managers and other Payroll team leads to develop work plans, evaluate resource availability, and determine priorities.
  • Analyze requirements and propose and develop solutions, using PeopleSoft-related tools. Conduct testing, technical walkthroughs, and code reviews of system changes


Position Summary:

Item #: 07161
Bargaining Unit: Public Employees Federation
Division: Chief Information Office
Bureau: PeopleSoft and Payment Applications
Jurisdictional Class: Competitive
Appointment Type: Contingent-Permanent
Salary Grade: 025
Salary Range: $100,671- $126,875
Employment Type: FULL TIME
Occupational Category: I.T. Engineering, Sciences
NY HELPS: No
Travel Percentage: 0%
Work Week: Monday - Friday
Work Hours: 9:00AM - 5:00PM
Shift: N/A
Mandatory Overtime: No
Compressed Workweek Allowed: Yes
Telecommuting Allowed: Yes

How to Apply:

To be considered for this position, you must create a candidate profile or log in to your profile and upload the documents listed below.

  • Cover Letter
  • Resume


Please ensure the item number 07161 is included in each document's file name.

Minimum Qualifications:

To be appointed to this position, you must:

  • Be reachable for appointment on the Information Technology Specialist 4 eligible list.

OR

  • Be eligible for 52.6 or 70.1 transfer with one year of qualifying service in a title approved for transfer.


Preferred Qualifications/Knowledge, Skills and Abilities:

Demonstrated experience with Business Analysis (more than 2 year to 5 years), including but not limited to:

  • Business process analysis/modeling.
  • Defining business rules.
  • Developing requirements specifications and artifacts.
  • Gathering user requirements.
  • Journey mapping.
  • Process modeling skills: represent processes of an enterprise, to analyze and improve current process.
  • Rule engine analysis.
  • Unified Modeling Language (UML).
  • Use case development.


Demonstrated experience with Supervision (1 year to 2 years).

Demonstrated experience with IT Infrastructure Library (ITIL) / IT Service Management (ITSM).

Demonstrated experience in PeopleSoft PeopleCode.

Demonstrated experience in business programming relating to payroll.

Demonstrated experience preparing technical communication, such as service notifications and customer notifications.

Demonstrated experience with creating Visio diagrams.

Exceptional customer service skills.

Proficient at communicating with technical staff and customers alike.

Ability to work collaboratively in a dynamic team environment.

Analytical thinker with excellent troubleshooting and problem-solving skills.

Excellent verbal and written communication skills.

Contact Information:

If you have questions about this vacancy, please contact:

Division Contact:

Lisamarie A. Hitchcock
[email protected]

Human Resources Contact:

Kathy Shellhamer
(518) 474-1924
[email protected]

Telecommuting

The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency's mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee's primary residence location, duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.

Reasonable Accommodation

The NYS Office of the State Comptroller provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

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