Information Technology Specialist 14 (Infrastructure Specialist)

State of Michigan

$78K — $114K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field with 21 credits in relevant subjects.
  • Three years of professional IT experience or equivalent, focusing on infrastructure solutions.
  • Ability to troubleshoot and escalate IT issues effectively.
  • Experience in program planning and policy development related to IT services.
  • Understanding of infrastructure needs for client agency applications.

Responsibilities

  • Serve as the interface for OCTO services to multiple agencies.
  • Advise management on infrastructure delivery and relationship management.
  • Coordinate service delivery and resolve infrastructure issues promptly.
  • Monitor and report on the progress of agency IT projects.
  • Assist agencies in formulating their IT strategy and budget development.

Benefits

  • Tuition reduction program available for continued education.
  • Excellent vacation and sick leave policies.
  • Hybrid work option, with flexibility for remote work.
  • Sign-on bonus potential of up to $2,500 for new hires.
  • Supportive work environment focused on work-life balance.
Full Job Description
Salary: $37.62 - $54.99 Hourly
Location : Lansing, MI
Job Type: Permanent Full Time
Job Number: 0801-26-24-20SE
Department: Technology, Management and Budget
Opening Date: 07/09/2026
Closing Date: 7/23/2026 11:59 PM Eastern
Bargaining Unit: NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

Job Description

The Infrastructure Specialist(IS) serves as a member of the Service Delivery and Request (SDRT) team supporting multiple agencies with predominant responsibility as the interface to all OCTO areas. The IS advises and assists management with issues essential to the maintenance of relationship/expectations and provides overall accountability for the delivery of all OCTO services for the customers represented by the Business Relationship Manager (BRM). The IS must be able to grasp the business and technical requirements of the Client agencies' applications and infrastructure needs and possess a high level of technical expertise that is required to analyze and recommend a variety of solutions to agencies' infrastructure problems and concerns. The IS will be responsible for the coordination and optimizing of service delivery of OCTO Services and the resolution of issues to facilitate a timely resolution. This position receives tactical direction from the OCTO and is responsible for troubleshooting, prioritizing, and escalating IT issues related to OCTO services. The IS will present agency project objectives and priorities to the OCTO Service Owners and will monitor the progress of ongoing agency IT projects, providing updates to the CRM team, BRM and General Manager(GM). The IS will assist the agency with OCTO IT Strategy needed in budget development, program planning, establishing policy and procedures, and will represent OCTO services at agency meetings.
For additional information, please see the links below:
  • The supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not able to offer employment to out of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

The State of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation, and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested. Please consider sending in your application today.

IT bonus

This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.
Required Education and Experience

Education and Experience
Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience
Information Technology Specialist 14
Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.
Alternate Education and Experience
An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

OR

At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.

Additional Requirements and Information
To be considered for this position you must:
  • Attach a detailed resume and cover letter.
  • If applicable, attach a copy of your official college transcripts and/or foreign degree evaluation with your application. for the State of Michigan (SOM) definition of an Official College Transcript. Applicants who possess foreign degrees must have their academic credentials evaluated or converted into U.S.educational equivalents. Civil Service accepts evaluations from organizations listed on the or the

Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.

View the job specifications at:

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