Textron

Information Technology Site Manager: Flight School Next - Ozark, AL

Textron$90K — $120K *
Ozark, AL 36360In-Person
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Management Information Systems, Business or related field.
  • 5+ years of experience in enterprise IT support.
  • Strong leadership capability managing direct reports.
  • Ability to build relationships with peers in IT management.
  • Experience interacting with business leaders to propose solutions.
  • Demonstrated project completion skills on time.
  • Proficient communication, prioritization, and influence across teams.
  • Adaptability to dynamic technical environments.

Responsibilities

  • Ensure reliable performance of onsite IT systems and services.
  • Support stability of network operations, coordinating issue resolution across teams.
  • Act as onsite escalation point for major incidents during resolution.
  • Oversee third-party support and maintain smooth operations with vendors.
  • Provide leadership and set expectations for onsite IT team.
  • Partner with program leadership to align technology solutions with operational needs.
  • Build collaborative relationships across IT and the program for goal alignment.
  • Monitor performance metrics and recommend improvements based on industry trends.

Benefits

  • 5x8 work schedule.
  • 80 hours of Personal Time Off (PTO).
  • 120 hours of Vacation time.
  • 12-13 paid holidays each year.
  • 6 weeks of parental leave.
  • Tuition reimbursement.
  • Comprehensive health insurance coverage.
  • Access to 11+ Employee Resource Groups.
Full Job Description
Bell Flight has an opening on our IT team for an onsite IT Site Manager to join our team in Ozark, Alabama.

In this role, you will be primarily supporting Flight School Next program at Bell. You should be comfortable executing in a fast-paced environment, contributing to innovative solutions, demonstrate leadership and technical competence. As a manager, you should feel comfortable collaborating regularly with Bell's business leaders to understand how you can advance Bell's business by delivering software solutions.

What you'll be doing as an IT Site Manager:

  • Ensure reliable performance and availability of onsite IT systems and services.


  • Support the stability of onsite network operations by coordinating issue resolution across internal IT teams and external vendors and by following standard IT service and escalation processes.


  • Act as the onsite escalation point for major incidents and remain engaged in resolution activities until issues are closed.


  • Oversee onsite third party support resources and collaborate with core IT teams to maintain smooth daily operations, ensuring vendors meet service expectations and escalating issues when needed.


  • Provide leadership to the onsite IT team by setting expectations, enabling strong customer service practices, supporting day-to-day operational needs, and prioritizing resources during periods of high demand.


  • Partner with program leadership to understand operational needs and ensure technology solutions effectively support business requirements.


  • Build strong, collaborative relationships across the program and larger IT organizations to ensure alignment, transparency, and shared commitment to business goals.


  • Support the strategic alignment of IT objectives with program requirements by contributing to planning activities, communicating priorities, and tracking progress against agreed upon goals.


  • Participate in regular engagements with program stakeholders to review performance, share feedback, and align on future needs and initiatives.


  • Proactively monitor program needs and technology performance, stay current on relevant industry trends, and recommend improvements to support ongoing operational success.


What you need to be successful:

  • Bachelor's degree in Information Technology, Management Information Systems, Business or related degree is required


  • 5+ years of experience in IT supporting enterprise hardware, networks, and end-user technologies required.


  • Effectively manage direct reports


  • Ability to build working relationships with other IT managers (Peers)


  • Interacts with Bell business leaders to provide solutions that solve business problems


  • Demonstrated ability to lead a project to on-time completion


  • Strong communication, leadership, and prioritization skills with the ability to influence across technical and business teams.


  • Ability to adapt to a dynamic, rapidly changing business and technical environment is required


  • Prior experience managing small teams, preferred


  • Experience working in aviation, aerospace, or high-tempo operational environments is preferred.


  • Experience with SAP, Maintenance Repair & Overhaul (MRO) Software is preferred.


What we offer you in return

  • 5x8 work schedule


  • 80 hours of Personal Time Off (PTO)


  • 120 hours Vacation time


  • 12-13 paid holidays per year


  • 6 weeks parental leave


  • Tuition reimbursement


  • Competitive salary


  • Comprehensive health insurance


  • Access to more than 11 Employee Resource Groups


  • And so much more


It's time to make your mark on the future of aviation. Join us on this mission, and let's make history together.

About Textron

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems.

Textron Careers

Joining Textron means becoming part of a global network of experienced professionals and leaders who are committed to driving innovation and excellence in various industries. At Textron, we offer a multitude of job opportunities that allow you to explore your potential and advance your career in a dynamic and supportive environment.

Work You’ll Do

At Textron, you will engage in meaningful work that makes a real impact. Whether you are in engineering, finance, manufacturing, or IT, every position contributes to our culture of innovation and leadership. Our team is dedicated to developing solutions that not only meet but exceed the needs of our customers across the globe.

Explore Our Diverse Opportunities

Textron is not just a company; it's a community where growth and development are encouraged. From entry-level positions to leadership roles, the diversity of paths available ensures that your career journey is uniquely yours. We offer professional development through a variety of training programs and mentorships, designed to enhance your skills and broaden your perspectives.

Internship Programs

Kickstart your career with a Textron internship. Our programs provide invaluable industry experience and a chance to see how your studies apply to real-world scenarios. Interns at Textron gain hands-on experience, work alongside seasoned professionals, and participate in projects that challenge and grow their skills.

Benefits and Culture

Textron is committed to the well-being and continuous growth of our employees. We offer competitive benefits packages that support the health, happiness, and security of our team and their families. Our culture is built on a foundation of respect, diversity, and inclusion, where everyone’s contribution is valued.

Join Our Team

We are always looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on our Textron Jobs portal. We look for individuals who are passionate about making a difference and ready to contribute to our culture of excellence.

Leadership and Development

Prepare to lead at Textron. Our leadership programs are designed to foster the next generation of industry leaders, equipped with the tools to innovate and drive success. Through targeted training and hands-on experience, you’ll develop the leadership skills necessary to advance within the company.

Stay Connected

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Networking and Career Growth

Enhance your career through Textron’s extensive networking opportunities. Connect with colleagues and leaders through our internal platforms and community events, helping you to build relationships and advance your career.

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Learn more about Textron
Size
33,000 employees
Market Cap
$14.6 billion
Industry
Net Income
$309 million
Founded
1923
5 Year Trend
-2.1%
Revenue
$11.6 billion
NASDAQ

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