State of Florida

INFORMATION TECHNOLOGY SERVICES MANAGER - 55010984

State of Florida$88K — $115K *
Miami, FL 33186In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in IT management or similar role
  • Strong knowledge of IT compliance standards
  • Proven budget management skills and experience
  • Experience in team leadership and personnel development
  • Excellent communication skills, both verbal and written
  • Ability to develop strategic plans and action strategies
  • Experience with project management and coordination

Responsibilities

  • Lead and develop IT staff while overseeing day-to-day operations
  • Manage budgets and technology resources effectively
  • Ensure compliance with IT standards and policies
  • Coordinate IT projects and support critical systems
  • Supervise communication and problem resolution for employees
  • Maintain high levels of security and service across the organization
  • Collaborate with statewide teams to achieve shared goals

Benefits

  • Health insurance with over 90% employer contribution
  • 100% employer-paid life insurance policy worth $25,000
  • Comprehensive dental and vision insurance options
  • State of Florida retirement package
  • Generous vacation and sick leave policies
  • Tuition waiver for public college courses
  • Access to a wide range of training opportunities
Full Job Description
Requisition No: 882389

Agency: Department of Transportation



Pay Plan: SES

Position Number: 55010984

Salary: $88,931.95 - $115,088.40

Posting Closing Date: 08/30/2026

Total Compensation Estimator Tool

602 / OFFICE OF INFORMATION TECHNOLOGY

ANTICIPATED VACANCY / OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

CONTACT PERSON: Alexander Jimmerson

CONTACT PHONE NUMBER: 305-470-5119

CONTACT EMAIL ADDRESS: [email protected]

ANTICIPATED BI-WEEKLY HIRING SALARY: $4,024.07 /biweekly ($104,625.82 /annual)

The Work You Will Do:

Information Technology Services Manager / District Six / Director of Transportation Support / Office of Information Technologies

This position will lead and develop IT staff, oversee daily operations, manage budgets and technology resources, ensure compliance with IT standards, coordinate projects, support critical systems, and maintain high levels of service and security across the organization.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based trainings and instructor led courses.

Where You Will Work:

District Six / District Six Headquarter / Adam Leigh Cann Building / 1000 NW 111 Ave, Miami, Florida 33172

Anticipated Pay:

$4,024.07 /biweekly

Your Specific Responsibilities:

Supervises employees in the Information Technology Services spending majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees' work. Oversees training and professional development of employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures staff are compliant with all applicable Information Technology policies and procedures. Prepares budget and monitors Information Technology (IT) expenditures for designated area. This includes preparation of budget issues, overseeing purchasing activities, monitoring funds and payments as necessary. Plans, organizes, manages and tracks projects. Updates and maintains the Office of Information Technology (OIT) Project and Task Tracker Site.

Oversees the support of computer networks, personal computers, associated equipment, software applications and phone communication systems (if applicable) in program area. Analyzes, approves and coordinates all activities involving the installation and modification of new and existing computer systems, including the moving of computer and phone equipment. Supports telecommunications ensuring that systems and services function properly for designated area.

Oversees the provisioning of appropriate access to system resources, specialized security and applications for users as authorized. Maintains proper security related file records and documentation to preserve information such as computer security access records, following established security processes and OIT Methods and Practices.

Supports emergency and disaster recovery plans for program area. This position may be in possession of an Emergency Purchasing Card and is authorized to make purchases during emergencies.

Monitors and ensures compliance with service level agreement. Works closely with appropriate management to maintain and improve communication and customer service. Ensures staff addresses Service Desk tickets in a timely manner to provide a high level of customer service.

Participates on statewide teams, both internal and external to the OIT. Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information and receives feedback from other OIT staff as appropriate.

Reviews all requests for Information Technology resources in program area. Advises user community of changes to Departmental standards for Information Technology.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of, Skills in, and Ability to:
  • Ability to develop a comprehensive work plan
  • Ability to formulate strategies and action plans to achieve results
  • Ability to plan and organize information technology activities
  • Ability to apply rules, regulations, policies and procedures
  • Knowledge of budget preparation and management
  • Knowledge of personnel procedures
  • Ability to solve problems and make timely decisions
  • Ability to establish and maintain effective working relationships
  • Ability to manage information technology support operations and operating budgets
  • Ability to formulate strategies and action plans to achieve results
  • Ability to plan, organize, coordinate and supervise
  • Ability to communicate both verbally and in writing
  • Ability to apply applicable rules, regulations, policies, and procedures
  • Ability to solve problems and make timely decisions
  • Ability to lead and participate on teams.


The State's total compensation package for employees features a highly competitive set of employee benefits including:

  • Health insurance (over 90% employer paid)
  • $25,000 life insurance policy (100% employer paid)
  • Dental, vision and supplemental insurances
  • State of Florida retirement package
  • 10 paid holidays a year
  • Generous vacation and sick leave
  • Career advancement opportunities
  • Tuition waiver for public college courses
  • A variety of training opportunities
  • Employee Assistance Program (EAP)


For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Location:

About State of Florida

The State of Florida is a state located in the southeastern region of the United States. It is the third-most populous state and the 22nd largest by area. The state capital is Tallahassee and its largest city is Jacksonville. Florida is known for its warm climate, beautiful beaches, and tourist attractions such as Walt Disney World, Universal Studios, and the Kennedy Space Center. The state is also home to a number of universities and colleges, including the University of Florida, Florida State University, and the University of Miami.
Learn more about State of Florida

Similar Jobs

More Jobs at State of Florida

More Information Technology Jobs

Find similar INFORMATION TECHNOLOGY SERVICES MANAGER - 55010984 jobs: